International provider of enterprise eBusiness solutions Vertscape will offer its eXtended Enterprise Relationship Management (XeRM), an integrated eBusiness solutions suite designed for banking, brokerage, capital markets and insurance companies.
The web-based suite empowers financial institutions to manage and automate customer relationships through the entire customer life cycle across all customer touch points. Vertscape XeRM enables customers, partners, suppliers and employees to interact with each other through a browser based thin client infrastructure, using Web Services technologies to provide rapid rollout with ease of customization, flexibility and seamless integration to other existing legacy or third party departmental systems.
Vertscape XeRM allows banks and financial institutions to automate the workflow process for personal banking service requests such as loans, insurance reports, credit scoring, deposits, credit card approvals etc. Traditionally, these processes are paper intensive and required communication between different departments before each customer request is resolved or actioned.
Vertscape XeRM brings several benefits to insurance companies which are faced with the tough task of producing customized coverage estimates for each client and altering them at the client's request, a time-consuming and complicated exercise.
Vertscape uses web services technologies for public and private sector organizations. Vertscape has offices in the US, India, Europe and the Middle East. A winner of the Middle East IT Excellence appreciation award in 2002, Vertscape uses technologies to enable organizations to deploy their existing business processes onto the Internet, and provides an e-business infrastructure to seamlessly integrate the extended enterprise with customers, suppliers, partners, distributors and employees. — (menareport.com)
© 2002 Mena Report (www.menareport.com)
