August 3rd, 2017 - 06:05 GMT
Qatar Airways has come out as the leading Middle East airline according to global consumer sentiment on social media.
BrandsEye was founded by a group of data and computer scientists in 2007 to discover new and better ways of connecting the voice of the public to decision-makers. Today it combines AI and crowd-sourced human intelligence to accurately mine social media for public opinion. These opinions are used to improve customer experience, mitigate risk and reduce churn. In 2016, BrandsEye made international headlines when it found that the social media conversations they had mined pointed toward a Brexit victory for the Leave campaign and a Donald Trump victory in the US presidential elections.