Crédit Agricole Egypt launches the SMS alert service

Press release
Published July 19th, 2011 - 01:00 GMT
Crédit Agricole Egypt
Crédit Agricole Egypt

Within the bank’s commitment to provide new and innovative services to ensure customers convenience, Crédit Agricole Egypt (CAE) has announced the launch of the latest edition to its electronic banking services “the SMS alert service”. The new service enables all account and card holders to monitor their day-to-day banking activities through instant SMS alert sent on their mobile phones, thus furthering their convenience and ensuring the safety of their accounts. 

Using state of the art technology, customers will be able, for the first time in Egypt, to choose the language and type of SMS from different packages specially designed to suit their unique needs. CAE provides two categories of SMS alerts: the previously scheduled alerts allowing customers to define the frequency and time to receive an account summary; and the event alerts to monitor certain accounts transactions such as cash withdrawal, purchasing, cheques, transfers or maturity date of certificates and time deposits, and credit card purchases, payments and over limit alerts with the exceeded amounts. 

Not only does the SMS alerts will allow customers to track their personal spending but also ensures the safety of executed operations. Once a transaction is done, an instant notification that offer a wide range of information on credit card activities and account transactions will be sent. 

For further convenience, the bank has designed three different subscription packages to match customers banking activities. The new service is available to all individual as well as corporate clients upon registering through the online banking service or by contacting CAE’s customer service line 19191. 

Background Information

Crédit Agricole Egypt

Crédit Agricole Egypt is a subsidiary of the Crédit Agricole Group, a market leader in Universal Customer-Focused Banking in France and one of the largest banks worldwide. With operations in 50 countries, Crédit Agricole Group seeks to serve the real economy by supporting its clients’ projects in all areas of retail banking and associated specialized business lines. Emphasizing its values and commitment, Crédit Agricole Group is the bank of common sense. It puts the satisfaction and the interests of all its customers, employees and shareholders at the heart of its activities.

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