Four Seasons Hotel Damascus celebrates five years of excellence in the Syrian hospitality market

Five years after Four Seasons Hotel Damascus first opened its doors to guests in the Syrian capital in 2006, the landmark Hotel continues to take the lead in establishing new standards of excellence within the Syrian hospitality landscape. In everything from service to accommodation, business and culinary offerings, the Hotel has succeeded in combining the warmth of local hospitality with international best practices, perfected by Four Seasons over 50 years in the hospitality industry. 

“Over the past five years, Four Seasons Hotel Damascus has built a reputation for itself as a leader in the Syrian market, based on the strength of its superior product and service offering and its commitment to supporting the local community and developing local talent within the industry,” says Martin Rhomberg, general manager, Four Seasons Hotel Damascus.

“The Hotel was named Syria’s Leading Hotel at the World Travel Awards 2009, and the past few years have seen us use our market expertise to continue to live up to that distinction. Four Seasons Hotel Damascus continues to invest in both our product and service offering to ensure that we are as relevant to the needs of our guests and the changing Syrian hospitality landscape today as when we first entered this fascinating country,” he added.

Occupying an ideal position in the centre of Damascus, poised between the atmospheric Old City and the heart of the modern commercial district, the iconic Hotel has grown to be viewed as thepremiere venue for high-level business, commercial and social events. Its prominent location and superior facilities, which include spacious ballrooms and meeting rooms equipped with state-of-the-art presentation and communication technology, makes it the ideal choice for corporate events, gala luncheons, conferences, exhibitions and more formal celebrations.

The Hotel’s popular dining venues, including the city’s finest Aleppean and Italian restaurants, Al Halabi and Il Circo, and the country’s only Asian restaurant Safran, have led it to be viewed as one of the pioneers in developing the Syrian dining scene to meet international standards of excellence. In addition, the Hotel has hosted several first-in-market international culinary events such as authentic Italian and Mexican food promotions, utilising the talents of guest chefs from within Four Seasons global portfolio of properties, thus giving local diners the opportunity to savour authentic cuisine from across the globe.

Four Seasons Hotel Damascus has demonstrated its commitment to giving back to the Syrian community through its active local hiring policy for the majority of staff positions and its support of local artistic and charitable concerns. A collaboration with two of the most famous art galleries in Damascus, Ayyam Gallery and Alkhoury Gallery, enables the Hotel to provide prominent hanging space to a regularly refreshed collection of artwork by Syrian artists.

In addition, the Hotel has been associated with the Syrian children’s cancer charity Basma for several years, through the sponsorship of an annual gala dinner, with all proceeds obtained from the event donated to the charitable organisation.

“Our experience over the past five years places us in a strong position to enter the next leg of our journey with a deeper appreciation of what our guests desire and value most, as well as a richer understanding of how we can continue to playing a positive role in the broader community,” says Rhomberg.