Air Arabia LLC, the first and only low-fares airline in the Middle East and North Africa, has unveiled a new look for airarabia.com today.
Duncan Osborne, Air Arabia’s Head of Marketing said, “We are very excited and pleased today with the first stage of the development of our new website. Our aim is to be one of the world’s leading budget airlines and our website is key to achieving this goal. Over the next few weeks customers will see the refreshing and dynamic development of our website. Customers who register online with us will be given access to our new promotions and offers first.”
Some of the new features that the website now provides are online registration, easy navigation and access to discounted hotel packages and car hire. For the seasoned traveller, the site provides quick links to ensure that you have important information at your fingertips. The special traveller’s toolkit provides you with key travel information and useful links. The dynamic homepage highlights the lowest fare from each destination in a variety of currencies. For frequent browsers the site offers a search engine for you to easily find any information you require.
Duncan added, ”We realise the importance of our website to all our users for daily interaction, whether they are our customers or travel agents. We first asked our customers what they would like to see and then designed our website around the customer experience, their needs now and their needs in the future.”
Air Arabia is the first airline in the region to provide on-line booking and e-ticketing. Since the launch in October 2003, the concept has taken the region by storm as the ease of booking and travelling that Air Arabia provides is becoming more accessible to more and more people.
Air Arabia currently flies from Sharjah to eighteen destinations: fourteen flights weekly to Alexandria; nine flights a week to Beirut; daily to Bahrain, Colombo, Damascus, Doha, Mumbai and Muscat; six days a week to Kuwait and Dammam; four days a week to Jeddah and Riyadh; three days a week to Khartoum and Aleppo; and two days a week to Assiut, Luxor, Sana’a and Sharm El Sheikh.
Committed to enabling customers who have not been able to afford air travel in the past to start travelling throughout the region and those who do travel to travel more frequently, Air Arabia offers tremendous opportunities to travellers who are looking for competitive fares. It aims to make air travel more convenient and frequent, while providing the lowest fares in the market without sacrificing the standards of safety, quality or service offered. Bookings can be made through Air Arabia’s call centre in Sharjah on (+971 6) 558 0000, the website www.airarabia.com, Air Arabia Sales Centres and appointed travel agents. Bookings made at Air Arabia’s call centre can also be paid for in cash at selected UAE Exchange outlets.
About Air Arabia LLC:
Air Arabia LLC was established as a fully fledged commercial airline of the United Arab Emirates on 3rd February 2003 by an Ameeri decree issued by His Highness Dr. Sheikh Sultan Bin Mohamed Al Qassimi, the Ruler of Sharjah and Member of the Supreme Council of the UAE. The Air Arabia fleet consists of five modern A320 aircraft flying directly to destinations in: Bahrain, Egypt, India, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Qatar, Sri Lanka, Sudan, Syria and Yemen.
