Atlas Telecom, a leading provider of intelligent and secure telecommunications networks and security solutions in the GCC, has announced a successful implementation of SAP Enterprise Resource Planning (ERP). The SAP business solution forms the backbone of Atlas Telecom information technology (IT) strategy and provides a single integrated system for all critical areas of the business.
Ahmed Seddiq Al Mutawaa, Founder and President, Atlas Group of Companies said, “Atlas Telecom recognises that the SAP (ERP) solution allows us to offer increased customer service. We make our business by implementing often huge and time dependent technology solutions that society depends upon for their own safety. The full implementation of SAP has essentially changed the way that Atlas Telecom does business; we're now able to drive business priorities, based on trends and measurable performance indicators, which help us remain a market leader. We have made the company smarter, faster and more accessible to our customers.”
Sergio Maccotta, managing director, SAP Middle East and North Africa, said: “Atlas Telecom has strategic plans for growth in the region, and with enhanced enterprise productivity and insight from the SAP ERP application, the company has the power needed to adapt quickly and cost effectively to changing business, market, and industry requirements specific to telecommunications, enabling a strong platform for future development.”
James Griffin, managing director, Soltius Middle East, said: “The implementation of the SAP business suite by Atlas Telecom has shown the commitment of the company to improve service to clients, streamline their internal processes, and provide real-time information for business decisions.”
A complete suite of applications were implemented for the following functionalities; customer service support, sales and distribution, materials management, project system, finance and controlling, reporting, document management, and human resources.
SAP (ERP) was the first phase of the new project system model, where Customer Relationship Management (CRM) and Business Intelligence (BI) will be next in the pipeline for Atlas Telecom new system implementations.
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