BusinessSolve Toasts Punch Taverns’ Deployment of Workspace Manager

Published October 15th, 2009 - 03:44 GMT

BusinessSolve, a world leader in resource scheduling solutions, has announced that fast, efficient and reliable resource booking is now being enjoyed by Punch Taverns Plc, following its decision to deploy Workspace Manager. The introduction of the resource scheduling system coincides with Punch Taverns’ move to a new office on its campus facility in Burton-upon-Trent, and the system replaces the company’s former paper and Outlook-based room scheduling procedure.

Punch Taverns is the UK’s leading pub company, and it owns and operates a substantial estate of pubs. The larger portion of the estate comprises leased and tenanted properties, with the remainder being managed outlets. The company employs 700 staff in its support centre. Following a move to a new building, the company decided to review its schedule booking procedures for its 31 meeting rooms. It wanted to implement an innovative and dynamic resource booking process that would eliminate incidents of pre-booked rooms suffering ‘no-shows’, and make available rooms that have been pre-booked but are no longer needed. To make the meeting-booking process as easy as possible, the new system also had to offer the ability to pre-book essential meeting resources, such as projectors, screens and LCDs, for instance.

Having assessed the scheduling products available, Punch Taverns decided to deploy BusinessSolve’s Workspace Manager. It was chosen because its flexible interface was graphically-based and intuitive, which made it is also easy to rebrand the solution ‘Campus Resource Booking’; this ensured that the slick and modern interface adheres to the company’s corporate branding. The application also integrates easily with Cisco’s network solutions, which was a necessary requirement at the time of deciding which solution to deploy. A further factor that ruled in Workspace Manager’s favour, was BusinessSolve’s flexibility to accommodate Punch Tavern’s booking requirements, and its willingness to develop Workspace Manager accordingly. The attractive licensing model also meant that Workspace Manager was priced very competitively.

Using the ‘Campus Resource Booking’ system, Punch Taverns’ employees now have a variety of convenient options for pre-booking a room or a resource. Bookings can be made via the intranet, or through touch screen kiosks fitted with proximity readers for ID cards, in reception areas and via e-panel touch screens outside each of the meeting rooms. These provide information about the booking, and provide options that enable staff to check-in, extend bookings, finish early or cancel an existing booking. Employees can even check future availability of the room. Thanks to the system’s convenience and flexibility - combined with the efficiency it has delivered to resource utilisation – the system has been well received by the user community.

Commenting on the deployment of Workspace Manager, Andrew Johnson, Project Manager, Punch Group IT said: “To optimise the use of resources and improve the process for booking meeting rooms, Punch Taverns had a requirement for a sophisticated workspace scheduling solution. Deploying Workspace Manager has enabled us to better manage the use of available workspaces and meeting room resources, and of course makes booking these resources far easier and more convenient. Workspace Manager is an excellent application and one that’s professionally supported by the first-rate pre- and post-sale service consistently delivered by the team at BusinessSolve. The company’s ‘can do’ attitude was a significant factor in our decision to deploy Workspace Manager.”

BusinessSolve’s solutions are already being used by private and public sector organisations around the globe to help companies save money on real estate costs, maximise workplace assets and offer their employees a healthier work-life balance. Following extensive trials of Workspace Manager in the UK, mainland Europe and the US, the user community has stated that the cost savings in terms of real estate, energy and support services are considerable.

To help prospects realise these benefits within their organisation and to demonstrate its proof of concept, BusinessSolve offers a no-obligation trial of its solutions, which are a fraction of the cost of competitor offerings. To apply for the trial of Workspace Manager please contact your local BusinessSolve office. A free white paper entitled “Business Drivers for Hot Desking” is available from


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