D-Link launches worldwide certification program to equip channel partners with essential knowledge to better support its customers

Published November 29th, 2009 - 02:02 GMT

D-Link Middle East, the end-to-end computer network solutions provider for consumers and businesses, today announced the launch of its worldwide certification program for its channel partners, aimed at enhancing their knowledge of industry standard networking technologies and D-Link products and solutions.
This D-Link Certification Program is offered at two levels. Level one is for D-Link Certified Specialist (DCS), and level two is for D-Link Certified Professional (DCP).
The DCS certification is aimed at equipping technicians, sales and presales people to help them understand D-Link products and how to promote them. In order to be DCS certified, candidates will need to pass the DCS on-line written exam.
The DCP certification is aimed at technicians, engineers and technical support staff who have attained the DCS certification and wish to pursue more in-depth understanding of D-Link solutions. The DCP certification helps participants understand the how-to of supporting and operating D-Link products, which includes installation, configuration, administration, and troubleshooting. In order to be DCP certified, candidates will need to pass the DCP on-line written exam as well as a hands-on Lab test.
“In today's highly competitive marketplace, one of the best ways to meet customers’ needs is to offer dedicated services that will enable them to achieve greater value for their money. By developing long-term relationships they can build higher customer satisfaction,” said Harrison Albert, Regional Sales Director at D-Link Middle East. “A D-Link Certification validates a person’s proven experience and knowledge of industry technologies and competency in using and supporting D-Link products and solutions, Harrison added.”
The D-Link Certification Program is designed to enable channel partners to confidently support solutions of different business sectors independently without requiring first level technical support.
Achievers of D-Link Certifications can achieve both customer and self-confidence, knowing he or she is equipped with the required knowledge. Whether the achiever is new in the industry or a seasoned IT professional, becoming certified demonstrates to customers, peers, and employers the commitment of advancing oneself with essential skills to take on greater challenges. Achieving D-Link certifications also means getting connected to the global network of certified specialists and/or professionals, and receiving greater benefits from D-Link.
Presently, the DCS certification is made up of the following curriculum:
• DCS-Network Storage
• DCS-Security
• DCS-Switch
• DCS-WLAN (Wireless LAN)

Certification for the DCP level will soon be available.

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