Aligned with its aims to expand their scope of its operations, Darkom, Jordan’s first housing loan insurance company recently signed an agreement with Business Soft.
Business Soft is a company specialized in applying management program ERP Solutions. It is the first to introduce Dynamics AX, which is developed by Microsoft, to the Jordanian market and to apply it after a comprehensive market study was made on the pros and cons offered by several similar systems.
The first phase of the joint project implemented by Darkom and Business Soft is to use the system on the financial, human resources and customer service systems applied at Darkom. The new system is expected to contribute to the development of internal control as well as to increasing the effectiveness of the above-mentioned departments’ productivity and time management. The system is also expected to increase fiscal revenue for the company by increasing the quality of service provided customer service division. This development will be reflected positively through the company’s speedy follow up with clients thus resulting in higher levels of productivity for all members of its sales team and a long term increase in revenues.
The next phase of the project is expected to cover the development of all Darkom’s operational departments and more specifically, to create an effective internal communications system that links all company divisions productively.
Commenting on the agreement signed, the General Manager of Darkom, Mr. Waseem Wael Zurub said. “We are very proud to be signing this agreement with Business Soft and I am confident that our joint collaboration will serve to enhance the development of our company. We believe that our cooperation will be very fruitful and that it will serve to elevate the quality of our services and to increase our efficiency at work”.
