Dnata Travel Services has demonstrated its world-class pedigree this week as it received the coveted award for ‘World’s Leading Travel Management Company’ at the World Travel Awards 2010. Hailed as “The Oscars of the Travel Industry” by the Wall Street Journal, the World Travel Awards is recognised worldwide as the ultimate travel accolade. WTA 2010 nominations featured 5,000 companies in 1,000 categories across 162 countries. The winners were selected by thousands of industry professionals and consumers worldwide who have been voting online. Dnata Travel Services (DTS) receives the award for the second consecutive year – a year during which they have demonstrated consistently high customer service; launched travel publications; focused on providing exceptional value-for-money holiday experiences and lead the market with a range of technological advances to travel systems. The business has an extensive network of over 100 well-located outlets, all staffed by expert travel consultants. Over the past five years, the company has also grown a wide-reaching international presence, including a complete footprint across the GCC. During the past 12 months alone, the business has opened new outlets in Qatar, Bahrain and the UAE. Looking to the future, DTS has expansion plans beyond the GCC region, recently announcing its plans to launch in India next year. Iain Andrew, Divisional Senior Vice President of Dnata Travel Services said: “This award is a great honour for Dnata, representing a powerful vote of confidence from both the travel industry and our customers. I’m proud of our staff and our commitment to deliver the highest standards of service to our customers both in Dubai and throughout our international network and that both have again been recognised with this award”.
Abdulla Tawakul, Senior Vice President, Corporate and Regional Network, DTS
received the award recently at a star-studded event at the Grosvenor House, London.
Speaking at the event, he said: “Dnata’s regional expertise, combined with our shared commitment to excellence through our people, technology and breadth of service, have enabled us to set new benchmarks for the region’s travel industry.” Established 17 years ago, World Travel Awards is committed to raising the standards of customer service and overall business performance throughout the international industry.
