Dubai Naturalization and Residency Department (DNRD) on Sunday, 24 July, 2005 inaugurated its new office in the Abu Hail area of the city. The new office will enable customers to avail the full range of DNRD services - including passport, visa and residency services - without having to visit the head office in Bur Dubai.
The decision to open the Abu Hail office is part of the Department's strategy to establish a network of office branches throughout the emirate.
Brigadier Saeed bin Belailah, Director, DNRD, said: "We are constantly looking to develop alternative channels that allow the public to avail our services conveniently, while reducing the increasing pressure on our main office. The need to expand the reach of our services has become more pronounced in the light of the surge in Dubai's population and the simultaneous economic growth of the emirate. We are pleased to open our new office in Abu Hail, which will cater to clients in the locality as well as its surrounding areas."
Brigadier Belailah added: "Last month, DNRD opened an office in Hatta to complement its existing branches in the Jebel Ali Free Zone and Dubai International Airport, and plans are afoot to set up a network of offices covering different parts of the emirate of Dubai. Moreover, we are working closely with a number of IT companies to develop a technology infrastructure that connects these offices with the DNRD main office electronically, in order to expedite processes and provide speedy and efficient service to customers."
The new DNRD office is located in Abu Hail near the Al Hamriya Port, adjacent to Dubai Customs. The office will provide the entire range of services offered by DNRD, including passport, visa and residency services, during its operating hours of 7:30 am-2:30 pm.
Brigadier Belailah said: "We have appointed Lt. Hamad Al Marry, a young and highly-skilled officer, as the head of the Abu Hail office, and are confident that he will efficiently lead the new office's team. DNRD has been providing various opportunities for young, qualified UAE Nationals who can contribute positively to the organization, thereby allowing them to take part in the development of Dubai and the country."
Col. Abdullah bin Hassan, Assistant Director, Administrative and Financial Affairs, DNRD, said: "The Administrative and Financial Affairs Department will be responsible for supervising the functioning of the new offices, and will ensure that the quality of services provided match that of the main office. The Abu Hail office has a highly qualified and well-trained team capable of meeting the most demanding customer requirements."
"DNRD provides a host of diversified services through advanced digital channels, in keeping with the vision of Dubai's leadership to accelerate the emirate's transformation towards a digital economic system. These efforts will produce the desired results only through an effective cooperation between government departments on one hand and the private sector and the general public on the other. We call upon the residents of Abu Hail and the surrounding areas to take advantage of the services offered by the new office," Col. Bin Hassan concluded.
Editor’s Note:
Dubai Naturalisation and Residency Department (DNRD), was established in 1971. It consists of 12 Sections, six of which are main sections located within the premises of the administration, namely: Naturalization and Passports Section, Entry Permits Section, Residency Section, Investigation and Control Section, Administration and Finance Section and Information Technology Section. The other six sections are spread over Dubai and neighbouring area and include Dubai Airport passports Section, Rashid Port Passports Section, Shindagha Port Passports Section, Hamriyah port Passports Section, Jebel Ali Port Passports Section and Hatta Passports Section.
DNRD has recently installed a fast-track electronic passport control system at the Dubai International Airport, eGate that offers card-operated access to the airport to travellers through pre-registration. eGate helps passengers complete passport control within a few seconds, using an electronically operated foolproof fingerprint identification system. Dubai Airport is the first airport in the Middle East and the third in the world to install such an advanced passenger clearance system.
