e-Government on the march in the Arab World: 11 Arab countries have already launched e-Government portals

Published December 6th, 2009 - 03:16 GMT

A new report "E-Government Initiatives in the Arab World 2009" was released to the Arab Advisors Group’s Telecoms Strategic Research Service subscribers on November, 12, 2009. This report can be purchased from the Arab Advisors Group for only US$ 950. The 69-pages report, which has 21 detailed exhibits, provides a comprehensive analysis of the e-Government initiatives in the Arab World. Please contact the Arab Advisors Group to get a copy of the report’s Table of Contents. The Arab Advisors Group now avails a secure online payment option for purchasing its reports.

Any investment in this report will count towards an annual Strategic Research Service subscription should the service be acquired within three months from purchasing the report.

The report covered 19 countries in the Arab world: Algeria, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Qatar, Palestine, Saudi Arabia, Sudan, Syria, Tunisia, UAE and Yemen. The Arab Advisors Group’s analysis consists of an assessment of a total of 17 national government portals for 11 Arab countries; Bahrain, Egypt, Jordan, Kuwait, Lebanon, Mauritania, Morocco, Qatar, Saudi Arabia, Syria, Tunisia and the UAE (with the emirates of Abu Dhabi, Ajman, Dubai, Fujairah and Ras Al Khaimah analyzed separately).

The Arab Advisors Group compared the main e-Government portals based on the presence of various features dealing with information availability, service delivery and public access. Seven out of the 17 Arab e-Government portals provide user online payment and also offer the user a free email account. Furthermore, 12 Arab e-Government portals offer electronic services, 9 of which offer multiple e-services and 3 offer only one e-service.

"The Arab countries’ progress in e-Government services and initiatives varies widely. While in the United Arab Emirates there is a dedicated government portal for each emirate, UAE’s federal government website and Syria’s government portal are still under construction." Ms. Zeena Al Borgan, Arab Advisors' Research Analyst wrote in the report.


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