erp leader epicor highlights cost-efficiency advantages
• Epicor® Delivers Best Value and Lowest Total Per User Cost, According to Independent Research Firm's Report
• Independent Survey of Global Companies Confirms Epicor's Top Overall Position Based on Ranking Best in Categories of Software, Services and Maintenance
Epicor Middle East, the fully-owned subsidiary of Epicor Software Corporation (NASDAQ: EPIC), leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced at the region’s premier ICT expo, GITEX 2007, survey results published by industry analyst firm Aberdeen Group, in which survey participants identified Epicor as delivering lowest total per user cost of software, services and maintenance for mid-size companies. In addition to scoring at the top of several critical value categories and excelling in delivering value and total per user cost, the survey also demonstrates that customers have implemented significantly more of Epicor's solutions relative to other competitors.
Unveiling the details of the independent survey results, Mr. Basil Daniells, Sales Director for Epicor in the Middle East, North Africa and India said ”this survey clearly reveals that Epicor customers spend a lot less money on software, services and maintenance while at the same time they are using significantly more of the software they purchased--meaning they are truly receiving greater value and benefit from their Epicor investment.”
According to the Aberdeen’s `Total Cost of ERP Ownership in Mid-Size Companies,’ survey results, based on total per user cost for software, services and maintenance, Epicor solutions cost 26 per cent less than the overall industry average and over 50 per cent less than competing solutions.
“The results validate what our customers already know — our solutions deliver the lowest total cost of ownership and best business value for midmarket enterprises, while providing all the functionality required to run their businesses. The significantly higher use of modules implemented—up to 16 per cent more utilization than competitors—demonstrates not only the ease of use, power and flexibility of our award winning service-oriented solutions, but also our focus and commitment on delivering the features customers really need,” Mr. Daniells said.
The report also showed Epicor’s overall per user cost of software and services is nearly 14 per cent less than the average spent by mid-sized companies, and Epicor customers spend nearly 50 per cent less on software implementation services. More significantly, when compared to mid-size companies implementing SAP® or Oracle®, Epicor customers implemented more software and more features at an average of 4 to 6 times less cost respectively.
“We are very pleased, though not surprised to see the survey results rank us first in several major value categories by a clear margin and number one in total per user cost,” said George Klaus, chairman and CEO of Epicor in a statement from the company’s headquarters in California.
“We surveyed more than 1,680 companies of all sizes to benchmark ERP in Manufacturing,” said Cindy Jutras, vice president and group director at Aberdeen. “We then analyzed responses from 645 participating companies with annual revenues between $50 million and $1 billion in our ‘Total Cost of ERP Ownership Mid-size Companies’ report, where Epicor demonstrated the lowest average total cost per user when looking at the combined cost of software, services and maintenance costs in mid-size companies.”
Epicor, participating at the GITEX for the second consecutive year, is focusing this year on new growth segments of the regional economy including hospitality, services and retail.
“At this year’s GITEX, we will be significantly focusing on the hospitality, services and retail industries, apart from our traditional industries of strength, namely, manufacturing and trading. The region is witnessing rapid growth in tourism which is driving growth in the hospitality and retail sectors. This creates huge opportunities for us.” Mr. Daniells said.
Some of the products which Epicor will showcase at the GITEX include Epicor Manufacturing enterprise resource planning (ERP) suite, the Epicor CRS Retail Suite, an end-to-end vertically focused solution which has come to Epicor following acquisition of US-based CRS Retail Systems in 2005, and Epicor for Service Enterprises, targeted primarily at the professional services industry.
Other products include Epicor iScala, the leading back-office solution for the booming hospitality industry in the region, Epicor IT service management solution and Epicor Supplier Relationship Management (SRM), a comprehensive e-procurement and sourcing solution, among others.
