Strengthening Estarta journey towards excellence, Estarta TAC has received the International Organization for Standardization’s ISO 9001Certification for the quality management system.
In 2004, Estarta launched its Technical Assistance Center (TAC) which delivers high-tier technical support to its global customer base; today, Estarta prides itself in constantly assuring a quality management system for its clients by using state of art technology and tools. The ISO certification is designed to ensure customer satisfaction with global services and certifies that Estarta TAC is applying formalized business processes.
Said Mr. Majdi Al Beit Shawish, Estarta CEO:“ISO 9001 certification is a strategic achievement which reflects our commitment towards providing world class quality within all levels of our company. Estarta TAC invests in the quality management system through evolving its processes to achieve consistency in higher customer satisfaction, obtaining ISO 9001 certification validates how mature and effective system we use every day, and it shows the company’s continuous development of performance in meeting the quality requirements to satisfy our clients and to better serve them”.
