Flowserve Opens Dubai Gulf Free Zone Quick Response Center
to Support Middle East and Arabian Gulf Region Customers in the Oil and Gas, Petrochemical, Power, Water, Desalination, Chemical and Other Industries
Capabilities Include Pump and Seal Manufacturing and Repair, Mechanical Seal Testing and Training
Flowserve Corporation (NYSE: FLS), a leading provider of flow control products and services for the global infrastructure markets, today announced the grand opening of its state-of-the-art manufacturing, repair, refurbishment services and engineering applications support Quick Response Center (QRC) for pump and mechanical seal products. Located at the Jebel Ali Free Zone (Jafza), Dubai, UAE, the Flowserve QRC is designed to support Middle East and Arabian Gulf region customers in the oil and gas, petrochemical, power, water, desalination, chemical and other industries.
"This outstanding new facility helps us deliver the best possible service to our customers in the region across our full spectrum maintenance, manufacturing, repair and test capabilities,” said Lewis Kling, President and Chief Executive Officer, Flowserve Corporation. “Flowserve is proud to continue to add to our world-class product and service offerings through the addition of this facility to our global QRC network."
The Flowserve Gulf Free Zone QRC is part of the company’s growing footprint of aftermarket service centers located near key customers around the world. Flowserve QRCs are maintenance, repair, manufacturing and engineering facilities strategically located throughout the world to provide customers with local support to help improve equipment reliability. The QRC network offers personal service, expertise and responsiveness to keep customers’ equipment operating at peak performance.
The mechanical seal capabilities of the Dubai facility include a fully trained staff capable of providing design, application, and manufacturing services for engineered seals. In addition to repairing and manufacturing seals, Flowserve also will provide on site installation and start up support. The factory trained Rotating Equipment Specialists, together with best practices and industry-leading technology, allow Flowserve to offer an extensive seal upgrade program to help customers extend their seal life.
The Dubai facility has a state-of-the-art dynamic compressor gas seal tester capable of meeting the highest standards of the compressor seals installed in the region. Compressor gas seals can now be fully serviced, repaired, dynamically tested and supplied to regional customers through the QRC. Resident compressor seal specialists and application engineers can provide onsite technical expertise for installation, commissioning and trouble shooting.
“We are pleased to continue our investment in enhancing our local capabilities and footprint in the Middle East which demonstrates Flowserve’s commitment to our customers in the region,” said Jean-Claude Nasr, Director & General Manager of Middle East Operations & Sales for Flowserve.
The facility is designed to address the service and repair needs of all pump, mechanical and compressor seal products regardless of original manufacturer. Its capabilities include:
• 10,000 square meters
• Full lifecycle equipment management, including Lifecycle Advantage™ programs, to reduce the total cost of ownership and improve operating efficiency
• Upfront services such as product selection, installation and commissioning
• Field performance testing and monitoring (including high-energy pumps to ensure system and energy efficiency)
• On-site commissioning and repairs, laser alignments, technical services and training
• Off-site maintenance and repair services; product overhauls, re-rates and upgrades
• Customized stocking programs
• General machine shop services including seal lapping
• Materials selection and upgrades including hardening, welding and overlay services
• Future training classes to offer pump and system hydraulics, applications, troubleshooting and other diagnostics to improve performance and reliability
• The facility employs more than 100 people and is fully compliant with the local requirements
As part of its continued commitment to customers in the region, Flowserve also opened a joint venture QRC with Al-Rushaid Group in Dhahran, Saudi Arabia on March 22, 2009.
