foreign direct investment companies promoting quality culture in middle east

Published April 9th, 2007 - 10:30 GMT

“ISO 9001-2000 Foundation Course” was organized in Riyadh, Saudi Arabia, on Thursday, April 5, 2007 by Interactive Development Company, leading foreign investment company operating in Saudi Arabia and is part of Interactive Design Group, Los Angeles, U.S.A. Managers and staff from IDC Saudi Arabian office and Valencia-Spain office attend the training session conducted by Mobin Sheikh-Principal Consultant at ICON-RealConsult.

Foundation course focused on learning objective like Concepts of Quality, Failures Causes in achieving quality, benefits of quality, Cost of quality, Concepts of Continual Improvements, Process approach to improvements, different improvement models, interpretation of ISO 9001:2000 Quality Management System Standard and other improvement options available Internationally.

Magda Helou, President of IDC, in her opening remarks said, “From Southern California to Riyadh; IDC started the ISO certification in April 2007, and we are committed to promote quality culture through out IDC to ensure that all our process and systems are customer focused”. She further added, “Under direct consultation of Mr. Mobin Sheikh and his team of productivity consultants and trainers from ICON-RealConsult, we feel that our business processes are getting better defined and properly aligned, and we hope by the time of certification, we will have definite positive impact of ISO 9001:2000 on our customer care and bottom-line”

“You can not manage, what you can not measure and your can not measure what you can not operationally define, and you can not operationally define what you do not understand”, core idea explained during training by Mobin Sheikh- Principal Consultant at ICON-RealConsult. During his concluding remarks he thanked the trainees and emphasized, “ICON-RealConsult is ethical consulting, training and system Integration Company and focuses on system improvements and value additions for its clients. It offers a unique synergy of best practices like ISO and technology like ERP and CRM software solutions. We believe that ISO Certificate is by-product of all these value additions and is just the start of new journey for excellence”.

Talking at the event Mr. Jacques Chammas, Management Representative of IDC thanked ICON-RealConsult and reiterated IDC commitment to quality. Mr. Fabio P. Ospino from IDC Valencia-Spain shared with the audience, importance of quality with increasing focus on environmental aspects. He explained to audience that global warming is reason for many countries around the globe introducing strict legislations; so design and construction companies should consider environmental impacts of designs and constructions and should create awareness among their customers for energy conservation and creating environmentally friendly projects both residential and commercial.

Interactive Development Company

Established in 1985, IDC is the Saudi setup of the mother company “Interactive Design Group (IDG)” in Los Angeles, California U.S.A. IDC is specialized in Architectural, Interior Design, and Turnkey Projects. At present IDG is fully operational in Saudi Arabia under the legal name of IDC “Interactive Development Company” and is executing many high profile residential, commercial and corporate projects. IDG is also operational in France, Spain and Lebanon.

IDC started implementing ISO 9001:2000 in April 2007 and all the team is putting whole-hearted efforts to get certification during last quarter of 2007.
About Intercontinental Consultants

Intercontinental Consultants - ICON is fast growing Systems Integration Company operating since 1995. The company has been in the forefront in introducing new technologies and trends and has many market firsts to its credit in Saudi Arabia and other Middle East countries. The core strength of the company lies in the vast experience and expertise in consulting, planning, designing, developing, implementing and supporting software and ICT solutions for progressive enterprises.

For over a decade ICON has steadily built a large base of goodwill and relationships in a diverse set of markets segments notably ERP – Enterprise Resource Planning solutions (MaxPro) for different industries. ICON has completed number of mega projects throughout Saudi Arabia and other Middle East countries

RealPro - Property Management ERP software by ICON is considered market leading product in many GCC countries. ICON is appointing international distributors for its property management softwares in South Asia, Canada, and Far-eastern countries.

ICON-RealConsult, fast growing SBU of ICON, provides consulting, training, coaching, and project assistance in support of organizational improvement and implementation of international management system standards like ISO 9001, ISO 14001, OHSAS 18001, ISO 22000, HACCP, ISO 27001, BS7799, ISO 20000, ISO 10002, ISO 17025, BRC/IoP Global Standards, SA 8000, TL 9000, and Balanced Scorecard. Our consulting team offers a combined mix of technical expertise and industry acumen. We work with the most reputable registrars and notified bodies to ensure clients’ certification has proper national and international recognition.

Company is firmly committed to quality, excellence, superior business performance and continuous improvement. We deliver outstanding service and value to our clients through creative, innovative and intelligent hands-on consulting & engineering services for international firms in various industries at an affordable price. We believe that our growth being directly dependent on our client’s growth and success. In fact, ICON is “YOUR PARTNER IN SUCCESS”


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