HP Drives Automated Management of Business Services with Expanded Integration of HP Operations Orchestration Software

HP Drives Automated Management of Business Services with Expanded Integration of HP Operations Orchestration Software
 
HP today announced expanded integration of HP Operations Orchestration software across the company’s Business Technology Optimization (BTO) portfolio to help customers better manage and automate business services.
HP Operations Orchestration software automates manual and error-prone processes – from routine maintenance tasks to complex changes and workflows – by unifying traditionally siloed systems and teams.
By automating incident resolution and change execution processes, such as upgrades or rollouts of business services, HP Operations Orchestration reduces labor cost, increases service availability and allows faster service delivery. In addition, it helps customers meet compliance requirements by providing auditable and standardized processes.
Through tight integration with HP BTO solutions, HP Operations Orchestration enables automated management of the service lifecycle, linking the disparate tools and groups that support a business service.
New and expanded product integrations
HP Operations Orchestration software has been integrated with the following HP offerings to help customers:
•    Automate change and routine maintenance procedures faster and more reliably across the devices that make up the business service, including client, network, storage and server through integration with HP Client Automation and HP Storage Essentials;
•    Automate incident triage, diagnosis and resolution through integrations with HP Network Node Manager and HP Operations Manager software to increase service uptime and reduce labor costs;
•    Share information between monitoring and automation systems and the help desk through integration with HP Service Manager to expand visibility across the incident and change management process;
•    Enforce the accuracy of tasks automated within HP Operations Orchestration based upon the current service definition through integration with HP Universal CMDB (Configuration Management Database).
“Customers are leveraging automation technology to improve efficiency and business agility, while also meeting compliance requirements and reducing the risk of service downtime,” said Mahmoud Mounir, Software Director, HP Middle East. “The new integrations between HP Operations Orchestration and the HP BTO portfolio will help our customers automate an expanded range of processes across the service lifecycle and to a wider range of critical functional areas. By breaking down management silos, we’re helping customers achieve better visibility across the business service and maximize enterprise wide business service automation.”
More information is available at www.hp.com/go/dctpresskit.
About HP
HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $107.7 billion for the four fiscal quarters ended Jan. 31, 2008. More information about HP (NYSE: HPQ) is available at www.hp.com.
 
About HP Middle East
HP is the largest technology and solutions provider in the Middle East with 1100 employees and subsidiaries in Dubai, Abu Dhabi, Riyadh, Cairo, Ramallah, Qatar, Oman and 2 service Joint Ventures in Kuwait and Bahrain servicing the GCC, Egypt and the Levant. HP has been present in the Middle East since 1968 and opened its first regional office in 1994. HP Middle East is the market leader for enterprise, small and medium business and consumer technology products and offers a large portfolio of solutions and services in various business domains.
 
More information about HP in the Middle East is available at www.hp.com/me
 
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