InterContinental Le Vendôme, the luxury boutique hotel in Lebanon is proud to announce that it has been recertified by ISO 9001:2000 for implementing and maintaining a Quality Management System.
InterContinental Le Vendôme has been the first and only hotel to be ISO certified in Lebanon since 1999; this certification given by the International Organization of Standardization (ISO) formalizes InterContinental Le Vendôme’s continued commitment to offer a high quality service to its Guests. ISO, a worldwide federation of national standards bodies and a total quality management system, ensures that vital features such as quality, reliability, efficiency and effectiveness are implemented and shared in good management practices. Throughout the process of certification, all the Team members of InterContinental Le Vendôme’s were able to deliver a continuous effort in order for the hotel to meet the requirements of such a certificate.
"InterContinental Le Vendôme has been making strong headway in building loyal guests’ relationships throughout a high quality standard and yet personalized service" said Joseph Coubat, the general manager. "We are the first hotel in Lebanon and among the first in the Middle-East to achieve the ISO 9001:2000. Our guests can be confident that our services are standards-compliant and of the highest quality."
InterContinental Le Vendôme is once again leading the market by being the first hotel in Lebanon to receive ISO 2001:2000 certification. For more information, please visit www.levendomebeirut.com
About InterContinental Hotels Group
InterContinental, Crowne Plaza and Holiday Inn hotels across the region can be booked with toll-free calls to the InterContinental Hotels Group Middle East Central Reservations Office in Bahrain (80000 880), Egypt (0800-4433322), Jordan (0800-22666), Kuwait (473 2100 ext 6233), Lebanon (01 426-801 - ask operator to connect to 866 866 7556), Oman (800 777 999), Pakistan (00800 909 71005), Qatar (0800 971234), Saudi Arabia (800 897 1465), and the UAE (800 4642).
InterContinental Hotels Group PLC of the United Kingdom [LON:IHG, NYSE:IHG (ADRs)] is the world's largest hotel group by number of rooms. InterContinental Hotels Group owns, manages, leases or franchises, through various subsidiaries, more than 3,500 hotels and 535,000 guest rooms in nearly 100 countries and territories around the world. The Group owns a portfolio of well recognised and respected hotel brands including InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites® and Hotel IndigoTM, and also manages the world's largest hotel loyalty programme, Priority Club® Rewards, with over 25 million members worldwide. In addition to this, InterContinental Hotels Group has a 47.5% interest in Britvic, one of the two leading manufacturers of soft drinks, by value and volume, in Great Britain. InterContinental Hotels Group offers information and online reservations for all its hotel brands at www.ichotelsgroup.com and information for the Priority Club Rewards programme at www.priorityclub.com. For the latest news from InterContinental Hotels Group, visit our online Press Office at www.ihgplc.com/media.
