Jumeirah, the dynamic and fast-growing Dubai based luxury hospitality group and member of Dubai Holding, is sending a team of senior colleagues to visit their partners in the region for a series of in-depth feedback forums to gain an even better understanding of this essential relationship.
CUSTOMER FOCUS is one of Jumeirah’s Guiding Principles and is therefore at the core of the Group’s corporate philosophy to STAY DIFFERENT™. Jumeirah Corporate Customer Forums will enable Jumeirah’s senior management team to listen to their partners and truly identify their individual needs in order to personalize and enhance relevance of the Group’s offerings in each market. These occasions will also provide partners with the opportunity to meet senior management in the region and participate in round table discussions where their voices can be heard. The feedback from these visits will be vital in helping shape the future direction of Jumeirah’s ambitious growth in the region.
Marco Nijhof, Senior Vice President Jumeirah Gulf Region commented: “We are very excited to be visiting these cities and look forward to meeting our partners in person. We truly believe that it is important to sit down with our partners and listen to their invaluable feedback. As a Dubai based luxury hospitality group, our partners in the Middle East are very important to us and we see these visits as a great opportunity and fundamental to our success.”
The Jumeirah Corporate Customer Forums, which are taking place for second time, will visit key cities in Saudi Arabia, Kuwait, Egypt, Bahrain, Qatar and Jordan throughout the month of May.
Jumeirah Group:
Jumeirah properties are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards. The dynamic Dubai-based luxury international hospitality management group encompasses the world renowned Burj Al Arab, the world’s most luxurious hotel, the multi-award winning Jumeirah Beach Hotel, Jumeirah Emirates Towers, Madinat Jumeirah and Jumeirah Bab Al Shams Desert Resort & Spa in Dubai, the Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London and the Jumeirah Essex House on Central Park South in New York.
The Group’s activities are, however, not restricted to hotel and resort management. The Jumeirah Group portfolio also includes Wild Wadi, regarded as one of the premier water parks outside of North America; The Emirates Academy, the region’s only third-level academic institution specializing in the hospitality and tourism sectors; The Taste Department, the company’s dedicated restaurant division; global spa brand Talise; Jumeirah Living, the Group’s luxury brand of serviced residences offering effortless living in luxurious surroundings; and Jumeirah Retail, with its fourteen stores and dedicated luxury retail website www.jumeirahcollection.com.
Building on this success, Jumeirah Group became a member of Dubai Holding in 2004, a collection of leading Dubai based businesses and projects, in a step that aims to initiate a new phase of growth and development for the group.
Jumeirah has extensive expansion plans to grow its portfolio of luxury hotels and resorts into key gateway or letterhead cities and aspirational resort destinations worldwide. Currently, the Group has several luxury five-star properties under development, including five in Dubai and others in Abu Dhabi, Aqaba, Doha, Phuket, Mallorca and London, among others. The Group is eagerly anticipating the grand opening of Jumeirah HanTang Xintiandi in late 2008, Jumeirah’s first hotel in China and flagship property in the Asia Pacific region.
