Umniah, Jordan latest mobile operator and a subsidiary of Batelco Group, announced a major company achievement with its subscriber base reaching 1 million subscribers.
This announcement is being coupled with major future plans that carry lots of improvements and new services to meet Umniah's current customers' needs and attract more customers, emphasizing Umniah's status as the youth number 1 operator.
Since Umniah started its operations in Jordan in 2005, it has continued to relentlessly invest in its network, new technologies and customer service. Umniah proved its excellence and distinction by offering exceptional services within the context of the best standards of quality.
Umniah offers and promotions have established it as the most customer centric, most unconventional and responsible mobile provider in Jordan. The company is focusing on providing the best services to its 1 million subscribers, who are considered true partners in the company's success and quest towards excellence.
Umniah CEO Mr. Joseph Hanania said: "We have managed to vigorously shoulder our responsibilities which are centered on the satisfaction of our valued customers. We have changed mentalities, increased competition and continued to improve our services to satisfy our increasing clientele."
"Umniah wouldn't have managed to achieve this without its continuous investment in offering its ever-increasing youthful customers with a cluster of new technologies within the best standards of customer service," he added.
He added that this achievement was extraordinary; especially that it was realized within two years at a time when competition is rapidly increasing in the Jordanian telecom market.
"Our excellence comes from our major commitment to quality with services that give our dear customers the biggest value for money," Mr. Hanania noted.
Umniah transcends the conventional concept of mobile telephony operator by being an integrated telecom provider. The company has introduced cutting edge technology and high quality services. It also remains the only company to provide nationwide coverage for the EDGE service as well as enhanced and top-quality video streaming.
The company has also developed the WiMAX technology, which allows Internet users to access a high quality, and affordable Internet.
The WiMAX utilizes 3.5GHz which is the best band for indoor Internet usage. It also operates for small, medium and large local groups in addition to the ultimate wireless Internet access it provides to outdoor as it allows users to connect to the Internet from anywhere using the wireless feature available on computer machines. Umniah has creatively brought the power of technology to mobile handsets through its network, which is fully-ready for migration to 3G systems.
Mr. Hanania thanked Umniah employees and associates, who are considered true partners in Umniah's success and excellence.
"Those achievements and many to come have become possible with the infinite efforts and dedication of our team of employees and partners. With their continuous efforts, Umniah shall continue to make successes, grow and prosper," Mr., Hanania concluded.
UAE Internet users spent over US$ 1.15 billion in B2C e-commerce over the past 12 months.
A new Arab Advisors Group major survey of Internet users in the UAE reveals substantial adoption of e-commerce in the affluent and booming economy. 51.2% of Internet users in the UAE reported purchasing products and services online and through their mobile handsets over the past 12 months. Based on the survey findings, the Arab Advisors Group estimates e-commerce users in the UAE to exceed 1.16 million consumers who have spent over US$ 1.15 billion over the past 12 months.
A new major survey of the Internet users in the United Arab Emirates, was concluded by the Arab Advisors Group on September 7, 2007. The survey report, UAE Internet users and e-commerce survey 2007, which has over 75 detailed exhibits and 64 pages, provides the results of a major comprehensive online survey of Internet users in the UAE. The survey covered the Internet usage, e commerce and cellular usage and habits of the Internet users in the United Arab Emirates. The survey was conducted in August 2007.
“The booming economy of the UAE, its burgeoning population and wide adoption of Internet, provide an ideal context for a thriving e-commerce scene. Our major survey of Internet users in the UAE revealed a massive size for B2C e-commerce in the country. This presents opportunities for global and regional e-commerce players to tap into this growing market.” Mr. Jawad Abbassi, Founder and General Manager of Arab Advisors Group commented.
Respondents received an email shot in their inbox to ask them to fill the survey. The survey received online replies from 1,108 respondents who answered the survey questions online. The survey was conducted on the general Internet population, including both genders and all age groups across the UAE. The online survey yields a confidence level of 99% with a margin of error of less than 3%.
This survey report can be purchased from the Arab Advisors Group for only US$ 2,400 for subscribers to Arab Advisors Strategic Research Services. Non-Subscribers to Arab Advisors Groups Strategic Research Services can order the report for US$ 3,000.
Please contact the Arab Advisors Group to get a copy of the report's Table of Contents and the survey questions.
“The majority of UAE e-commerce users make their payments through credit cards: 83.8% of E-commerce users reported using credit cards as their e-commerce method of payment. Following credit cards, 31.7% of e-commerce users reported using bank account transfers for their payments.” Mr. Hussam Barhoush, Arab Advisors research analyst wrote in the survey report.
The Arab Advisors Group divided the survey questionnaire into two main sections: Telecommunications and Internet
The sections provide a balanced focus on the following areas:
Telecommunications
• Cellular subscriptions
• 3G Cellular services
Internet
• Internet usage trends
• Internet subscription
• Internet usage
• Internet access methods and costs
• Internet user's sociability on the Internet
• E-commerce
• E-Banking and E-Government services
The Arab Advisors Group’s team of analysts in the region has produced over 860 reports on the Arab World’s communications and media markets. The reports can be purchased individually or received through an annual subscription to Arab Advisors Group’s (www.arabadvisors.com) Strategic Research Services (Media and Telecom). To date, Arab Advisors Group has served over 435 global and regional companies by providing reliable research analysis and forecasts of Arab communications markets to these clients. Some of our clients can be viewed on http://www.arabadvisors.com/clients.htm
