For the second year in a row, Munich Airport has been named the "Best Airport in Europe" in an international survey of more than seven million passengers from 93 countries. Passengers also rewarded Munich´s high level of efficiency by voting it number three worldwide, up from place four last year, in the Skytrax World Airport Awards 2006. In response to receiving the high accolades in this year´s survey, Munich Airport CEO, Dr. Michael Kerkloh, says "Munich Airport is greatly honored that passengers have again chosen us as the number one in Europe."
The awards are based on the annual Airport Survey conducted by Skytrax, an independent air transport research body. The survey is the largest customer survey of airport standards internationally, and was conducted this year between September 2005 and May 2006. Passengers were asked to measure more than 40 aspects of customer satisfaction for airport product and service standards at more than 165 airports around the world—ranging from ease of catching connecting flights to the cleanliness of restrooms and security checks.
Munich Airport held on to its number-one spot in Europe for what customers cited as its overall "service efficiency, the ease of the transit process, variety of facilities and ground transportation options." Worldwide, Munich has moved up one notch to place number three behind Singapore Changi Airport and Hong Kong International Airport.
"Receiving such high rankings again in this year´s Skytrax survey," concludes Kerkloh, "confirms to us just how vital it is to continue improving service wherever possible –and how important it will be to look to this year´s top two airports, Singapore and Hong Kong, for how to make the airport experience even more friendly and efficient in the future!"
For more information, please view the complete results on the Skytrax homepage at http://www.worldairportawards.com/main/Press.htm
The World´s Top 10 Airports 2006 (based on the World Airport Awards 2006)
1. Singapore Changi Airport
2. Hong Kong International Airport
3. Munich Airport
4. Kansai International Airport
5. Seoul Incheon Airport
6. KLIA Kuala Lumpur Airport
7. Helsinki Vantaa Airport
8. Zurich Airport
9. Dubai International Airport
10. Copenhagen Airport
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