As quality management is the main pillar of healthcare institutions, the Hospital of Notre Dame Lebanon (HNDL) has commenced the onsite testing of the IDS Quality Management Software. The testing aims at optimizing the solution to integrate efficiently within the workflows and procedures of the quality management process in hospitals in general and the quality system within HNDL in specific. The HNDL quality management team consider this an important step towards enhancing their work to enforce the organization's mission in providing first rate medical care, especially as this step came highly recommended by their accreditation consultants and external auditors.
"Hospitals and healthcare institutions in general, have the most demanding and complex quality systems that require constant cross departmental monitoring of Non-Conformities, KPIs and close day-to-day follow up," says Ali Hamdar, IDS Executive Manager, "that is why we have decided to focus on this sector during our testing phase. This step will ensure that we have a well rounded solution that will fit all business requirements."
Seeing how 70% of a quality manager's job is focused on documentation and follow up, IDS has worked on creating a Quality Management Software solution that will turn it into an increasingly paperless and stress-free operation. And Quality Management, extends beyond obtaining ISO Certification and accreditation, it is a daily task that requires numerous efforts from all members of the organization. Therefore, being built on Microsoft SharePoint technologies, the software is scalable to fit various types of enterprises and encompasses all aspects of day-to-day Quality Management and Monitoring.
The IDS Quality Management Software is currently being ground tested is several institutions, mainly in the healthcare sector and would be officially released in the end of the third quarter of 2010.
