P&G Plant in Dammam Earns Quality Excellence Award

Published October 27th, 2009 - 09:41 GMT

P&G Arabian Peninsula, which produces a wide range of premier products that improve consumers’ daily lives, today announced that its plant in Dammam, Saudi Arabia has received the P&G Global Quality Excellence Award. One of P&G’s highest accolades, this award is presented to Manufacturing and Research/Development sites that meet rigorous excellence criteria. The Dammam Plant is a multi-category site where a variety of well-known Dry Laundry, Hair Care, Dish Care and Fabric Enhancer Products are manufactured. It has demonstrated a consistent and exceptional commitment to quality while optimizing cost delivering millions in cost savings over the past four years while improving productivity by over 30%.


Abdul Aziz Yahya Al Muaiyyad, Dammam Plant Product Supply Associate Director will be participating in a P&G Global Manufacturing summit in Cincinnati this month to present and share Dammam Plant journey and experience reaching and winning this award. “With the Quality Excellence Award, the Dammam plant joins the ranks of the ‘Golden Q Club’, a distinguished group of P&G manufacturing plants that meet the highest standards of quality excellence” said Mr. Al Mauaiyyad. “The Dammam plant’s dedication to quality is evident in several recent achievements, including two consecutive 100% scores for Quality Assurance Capability and a 92% reduction, since 2005/2006, in shelf defects caused internally” Mr Al Mauayyad added.


Michael Koch, Middle East and Africa Quality Assurance Manager for Household Care, was on hand to personally present the Quality Excellence Award flag to Bakr Darwish, Human Resources Manager of the Dammam plant, and to Asad Agbary, the Site Quality Assurance Manager.


“All of our employees are incredibly proud to have earned the Quality Excellence Award. Receiving recognition for our efforts to perform more efficiently and to consistently meet or exceed targets for quality is extremely gratifying, and encourages us to achieve even better results in future. We are delighted to see such outstanding results from the Dammam plant, a site that is helping to raise the profile of the P&G brand across Saudi Arabia and the entire region.”  Said Mr Agbary.


The P&G Quality Excellence Award recognizes sustained excellence in quality performance and requires at least two consecutive 100% Quality Assurance Capability scores demonstrating high quality systems and execution, as well as zero ‘significant quality incidents’ (SQI) for more than two years. The Dammam plant has recorded zero SQI’s for an impressive nine years.


In addition, Quality Excellence Award recipients must meet or exceed Category Product Quality targets for four consecutive quarters, implement strong internal and external product quality measures, and demonstrate an active ‘Quality Culture.’


“This award is a combination of our site’s visionary leadership and the hard work of each and every employee, all of whom have worked together to achieve exceptional results. Superior quality and the highest standards in our operations translate to exceptional products for consumers, and we are proud to continue the 172-year tradition of P&G excellence.” Said Mr Bakr Darwish.


P&G Arabian Peninsula applies innovation, customer service and strict product quality and safety to all aspects of its business. It also strives to continually improve the lives of individuals in the local community through sustainable corporate social responsibility efforts.

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