InfoVision Consultants W.L.L. (‘ICON’) announced the completion of professional training program for RealPro – Real Estate Software Sales and Marketing Team. The program was attended by product managers, channel executives, and sales consultants from ICON – Enterprise Solution Group promoting Real Estate Software in different regions of GCC. In a simple yet elegant closing ceremony, certificates were presented to participants.
ICON – Enterprise Solution Group (ESG) hired services of a premier training company ‘RealConsult’ to conduct month long training programs. “Such training programs bring in fresh and experienced ICON sales and marketing professionals together to let them interact and thus providing platform for knowledge and experience sharing. It also gives us chance to discover new ideas and explore creative ways of selling our real estate property management softwares to customers and channels” explained by Mr. Mustaqeem Sheikh, General Manager ICON.
“Generally in GCC for years, employee proficiency has been measured in hard skills, which might be characterized as the skills required working with products,” explained Mr. Mustaqeem. “Soft skills– by contrast – are the skills you need to work with people. Soft skills are what it takes to effectively build rapport and trust with people, so you can communicate with them, learn to understand their needs and provide for them the necessary level of support and feedback to create a successful, productive business relationship.”
The training program covered the so called “hard or technical” and “soft or selling” skills areas. The technical trainings covered the training about different modules in RealPro like Leasing, Lease administration, General Ledger, Account Receivable, Account Payable, Cash Management, Budget and Budget Control, Fixed Assets, Purchasing, Maintenance, Contract Management, Facility Management, Management Information System, Property Management, Business Intelligence, System Security, and Property Visualization Applications. The trainees were also given general orientation about Oracle, Microsoft, JD Edward, Seibel, Salesforce.com and SAP technologies. However, special emphasis was given to educating sales team on Oracle application softwares and Oracle databases. Training on enterprise security solutions like Symantec was also provided.
The Soft Skill training provided by RealConsult sales trainers team comprised training about Basic Selling, Selling Process, Prospecting Techniques, Pre-Call Planning Skills, Greetings, Warm-ups, and Presenting Skills, Sales Script Writing Skills, Sales Objection Handling Skills, Closing Skills, Account penetration skills, Time management Skills, Customer Service Skills , and Sales Route Management Skills.
All the training programs were customized for professionals selling ERP and CRM solutions to Real Estate Industry. Mr. Mobin Sheikh, Principal Consultant and Lead Tutor for RealConsult, at closing ceremony thanked the participants and highlighted importance of Learning in growing companies like ICON, “Your Earning is directly proportional to your Learning and we expect trainees to take self-initiatives to learn and enhance their skills to better serve their customers”.
“Training is an ongoing activity in ICON and we realize important role these trainings and coaching programs have played in our growth and in development of our organizational culture. We have seen the satisfaction level and trust of our clients and prospects going higher and higher when they are dealing with our well groomed sales and marketing professionals”, said Mr. Mustaqeem at the ceremony. He further declared, “Companies that make a commitment to train employees and reinforce the value of exceptional soft skills, or professional skills, in every level of the organization will gain that extra bit of competitive edge to reach the top and stay there and this is what ICON is trying to accomplish.”
About InfoVision Consultants W. L. L.
InfoVision Consultants W. L. L. - ICON is fast growing Systems Integration Company operating since 1995. The company has been in the forefront in introducing new technologies and trends and has many market firsts to its credit in Saudi Arabia and other Middle East countries. The core strength of the company lies in the vast experience and expertise in consulting, planning, designing, developing, implementing and supporting software and ICT solutions for progressive enterprises.
For over 10 years, ICON – Enterprise Solutions Group (ESG) with specialization in real estate property management ERP software and professional services offers business solutions to adaptive real estate property management companies. ICON ERP solutions integrate people, processes and data to address the ever-changing requirements of the business world.
RealPro – Real Estate Solutions include modules like Leasing, Lease administration, General Ledger, Account Receivable, Account Payable, Cash Management, Budget and Budget Control, Fixed Assets, Purchasing, Maintenance, Contract Management, Facility Management, Management Information System, Property Management, Business Intelligence, System Security, Hospitality Softwares, Clinical Services Softwares, and Property Visualization Applications.
Year after year, ICON has enhanced the product with new processes, systems, designs, features, and functionalities to meet requirements of booming real estate sector in MENA. ICON is truly Glocal enterprise and is benchmarked for incorporating industry-best-practices and modern management tools to help effectively manage the operations of property management companies and realty marketing companies. RealPro softwares and web-applications are available in Arabic and English languages.
With over 350 installations, RealPro provides total property management solution for Residential compounds, Retail real estate malls, Commercial Offices, Mixed-use properties, Technology Parks & Silicon Valleys, Media Cities, Industrial Estates, Housing Societies, Agricultural Estates, Duty Free Zones, Airports & Airbases, Municipalities & Townships, Hotels & Resorts, Ministries & Governmental Departments, Sports, Health & Humanitarian Cities
About ICON-RealConsult
ICON – RealConsult provides consulting, training, coaching, and project assistance in support of organizational improvement and implementation of international management system standards like ISO 9001, ISO 14001, OHSAS 18001, ISO 22000, HACCP, ISO 27001, BS7799, ISO 20000, ISO 10002, ISO 17025, BRC/IoP Global Standards, SA 8000, TL 9000, and Balanced Scorecard. Our consulting team offers a combined mix of technical expertise and industry acumen. We work with the most reputable registrars and notified bodies to ensure clients’ certification has proper national and international recognition.
ICON-RealConsult also employees a team of professional soft skill trainers with proprietary training programs and have practical experience of training and mentoring professional around the globe on Basic Selling, Selling Process, Prospecting Techniques, Pre-Call Planning Skills, Greetings, Warm-ups, and Presenting Skills, Sales Script Writing Skills, Sales Objection Handling Skills, Closing Skills, Account penetration skills, Time management Skills, Customer Service Skills, and Sales Route Management Skills.
Company is firmly committed to quality, excellence, superior business performance and continuous improvement. We deliver outstanding service and value to our clients through creative, innovative and intelligent hands-on consulting & engineering services for international firms in various industries at an affordable price. We believe that our growth being directly dependent on our client’s growth and success. In fact, ICON is “YOUR PARTNER IN SUCCESS”
