Serco, the leading international services company, is celebrating 60 years in the Middle East. Globally, Serco has 46,000 employees in 38 countries providing a turnover of US $5 Billion. The company works in partnership with Governments around the world to deliver essential public services, and operates in the areas of aviation, defence, science, infrastructure, homeland security and transport.
A pioneer in aeronautical services throughout the GCC, Serco Middle East first entered the region in 1947 as a provider of air traffic and engineering services for Bahrain Civil Aviation Affairs (BCAA) and Sharjah International Airport, contracts which are still held today. Serco has also delivered air traffic control and related services at Dubai International Airport since 1967 and they have long-standing contracts at the airports of Abu Dhabi, Ras Al Khaimah, and Al Ain, as well as providing support to the UAE General Civil Aviation Authority. Through its subsidiary IAL, Serco Middle East also provides technology and systems integration solutions in the security, health, marine and aeronautical sectors.
Demonstrating their commitment to long term partnering arrangements with Government, Serco is involved with 2 major Public Private Partnership programmes in Oman and Al Ain.
For the future, Serco Middle East sees transport as a major sector for investment and growth. Building on a significant global presence in transport, ranging from managing railways in UK, Europe and Australia to operating the National Traffic Control Centre in England; the company aims to participate in the extensive transport initiatives which are appearing in the region as the infrastructure undergoes significant change.
Serco Middle East prides itself on being more than just a service provider. The company is passionate about being part of the community through the active promotion of Gulf nationalisation, corporate social responsibility, and technology transfer.
“ Serco’s 60 year heritage in the Middle East and successful track record in partnering with the public sector demonstrates our commitment to supporting the region’s vision of economic vitality”, said David McGhie, Executive Chairman for Serco Middle East. “Moreover, our international expertise combined with local know-how enables us to manage organizational change that will help local governments improve public services and be successful in achieving their goals.”
About Serco Middle East
Serco, one of the world’s leading service companies, has been present in the Middle East for 60 years and operates several businesses in the services sector with over 1,200 employees.
• Serco Middle East – overall management of Serco’s business in the Middle East and responsible for the implementation of Public Finance Initiatives (PFI) in the region.
• Serco Aeronautical Services – Serco is the world’s largest non-state provider of aeronautical services. It maintains contracts across the Gulf in air traffic control, aeronautical information & engineering, meteorological and aeronautical communication services, and rescue & fire fighting.
• Serco Technology Solutions – comprising two companies IAL (UAE) and ATS (Bahrain and Qatar) – providing customised turnkey solutions based on state-of-the-art technology in security, health, marine and aeronautical sectors.
About Serco Group Plc Serco is an international service company, which combines commercial know-how with a deep public service ethos.
We provide services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and – most of all – deliver to the public.
Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, home affairs, local government, science, technology, transport and the commercial sectors.
We provide safe, efficient air travel with our air traffic services, we protect borders and improve business communications utilising smart technology; we add value to property investment through our facilities management consultancy; we enhance occupants’ lifestyle by managing and maintaining their buildings. We bring service to life.
