Western Digital (WD) has increased the warranty period of its hard drives in the Middle East by standardizing all WD enterprise drives to five years and WD desktop and notebook drives to three years. The new policy will be applicable to all drives sold through WD's authorized distributors and manufactured or purchased after June 1, 2005.
"The decision to increase the warranty period of the hard drives reflects WD's sensitivity to the requirements and interests of its customers in the Middle East," said Hafeez Khawaja, WD Senior Regional Director, Middle East, Africa and South Asia. "The move will inspire further confidence among WD's customers in the region, who can be secure in the knowledge that their best-of-the-breed drives now come supported with an extended warranty period."
WD desktop and notebook hard drives such as the WD Scorpio, WD Caviar, WD Caviar SE and WD Caviar SE16 drive families, manufactured or purchased on June 1, 2005 or later, are now covered by WD's three-year warranty, while the company's enterprise drives, including WD Raptor and WD Caviar RE, are now supported with its five-year warranty beginning the same date.
The high-performance Western Digital hard drives are produced in series, each in a variety of capacities, and come equipped with features designed to meet specific user requirements.
A recent survey of thousands of WD customers found that hard drive buyers overwhelmingly rate reliability as the most important feature in a drive, with warranty, performance and capacity also rating high on customers' lists of priorities.
"The high quality and reliability we build into every WD drive is the greatest safeguard customers can have in protecting their data, and the extended warranty period further emphasizes WD's confidence in the quality of its drives. WD's new warranty policy aligns with the industry standards and exceeds customer expectations," Khawaja concluded.
About Western Digital (WD):
WD, one of the storage industry’s pioneers and long-time leaders, provides products and services for people and organizations that collect, manage and use digital information. The company’s core business produces reliable, high-performance hard drives that keep users’ data close-at-hand and secure from loss.
WD was founded in 1970. The company’s storage products are marketed to leading systems manufacturers and selected resellers under the Western Digital and WD brand names. Visit the Investor section of the company’s Web site (www.westerndigital.com) to access a variety of financial and investor information.
