ManageEngine, the enterprise IT management division of Zoho Corp, today announced the general availability of enterprise service management (ESM) capabilities in the on-premises version of its flagship ITSM solution, ServiceDesk Plus. Businesses can now create and deploy individual service desk instances for multiple departments using ServiceDesk Plus, and make them accessible to end users on an enterprise service portal. ManageEngine will be exhibiting the latest version of ServiceDesk Plus and the rest of its IT management solutions at GITEX Techonlogy Week 2019 at the Dubai World Trade Centre, Hall 7 ...