ERSAL, the unified platform from Ooredoo and Tamimah Telecom, enables Oman’s business to strengthen customer engagement and simplify operations to deliver more personalised, responsive and effective interactions across every channel. The solution helps companies manage SMS, WhatsApp, email, push notifications, voice, video, and social media messaging through one secure system. By consolidating these tools into a single API, ERSAL enables enterprises to run integrated campaigns and automate customer journeys, while accessing real-time insights. With ERSAL, businesses can automate outreach, integrate CRM functions, deploy AI-powered chatbots, and capture feedback, while maintaining ...