Director e-Services for the Dubai e-Government, Salem Al-Shair recently called upon Arab governments to make a concerted move towards offering a variety of electronic services to their citizens which would guarantee a smooth transition to e-government.
Speaking at the e-Jordan Conference currently being held in Amman, Al Shair emphasized the need to transform existing means of communication between the government and citizens to more electronic methods in order to ensure speedy and efficient delivery of services. The e-Jordan Conference is being organized by MBIT in association with the Faculty of Information technology at Amman University, and the Arena Group as a part of the increased focus on e-solutions and will continue till June 5.
Al-Shair, who was invited to participate in the opening session of the conference, detailed the Dubai e-Government experience in his presentation entitled, Delivering Customer Centric Services Through Efficient Use of Technology. He highlighted the concept behind Dubai e-Government and shared the progress made in its implementation with technology and educational experts and decision makers of the Jordanian government.
Al Shair’s presentation provided glimpses into the Dubai e-Government project and explained how Dubai had been pursuing its goals to provide essential government services through electronic means. Al-Shair told the conference how Dubai, under the directions of General Sheikh Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and UAE Defence Minister, was going ahead with its project to re-invent the government as a key manifestation of Dubai’s desire to become a leading hub in the New Economy.
The e-Jordan Conference featured experts from different parts of the world as well as the Middle East. Its scope was to highlight altered ways of dealing between government and private enterprises and the need for a new set of responsibilities for the executive, legislature and the citizenry. The conference focused a great deal on e-Governance, e-commerce and e-learning, through speakers drawn from the different countries and United Nations’ bodies.
Dubai e-Government is a pioneering initiative in the region to provide online services across the spectrum of corporate and community life in the emirate. It also has a vision to integrate individually automated government departments under the single umbrella. — (menareport.com)
© 2002 Mena Report (www.menareport.com)
