ACDelco Announces Long-Term Partnership With AutoPro

Press release
Published December 26th, 2018 - 08:52 GMT
Mohammed Al Fayyad, Director of Customer Care and Aftersales, General Motors Africa and Middle East, and Zaid Alqufaidi, Managing Director, ENOC Retail
Mohammed Al Fayyad, Director of Customer Care and Aftersales, General Motors Africa and Middle East, and Zaid Alqufaidi, Managing Director, ENOC Retail

ACDelco Service Center, a division of General Motors and one of the world’s leading automotive spare parts and services brands, announced a long-term partnership with AutoPro, that will allow 14 AutoPro locations across Dubai to become authorized ACDelco Service Centers. The brand’s strategic move will not only expand ACDelco service centres portfolio in the UAE, but will also provide car owners with a platform to experience high levels of convenience and peace of mind in both aftersales auto parts and service from a combined expertise of ACDelco and AutoPro.

 

The announcement was made at a signing ceremony held at ENOC headquarters and attended by key delegates from both companies led by John Roth, President and Managing Director, General Motors Africa and Middle East, Mohammed Al Fayyad, Director of Customer Care and Aftersales at General Motors Africa and Middle East, and Zaid Alqufaidi, Managing Director, ENOC Retail.

 

The framework agreement will see select AutoPro locations in Dubai operate as authorized ACDelco service centers, exclusively offering an extensive selection of ACDelco’s 90,000 high quality products from across 37 categories. In addition, ACDelco will be involved in developing, maintaining and providing technical support and regular product and service training sessions to AutoPro staff.

 

These new centers are part of both companies’ expansion strategy that will see a 50 percent increase in the number of ACDelco Service Centers open across the Middle East over the next 12 months.

 

John Roth, President and Managing Director, General Motors Africa and Middle East, commented: “The agreement will provide UAE motorists convenient access to ACDelco’s more than 100 years of aftermarket automotive expertise and genuine product range offered at AutoPro - one of the largest network operators of automotive services in the country. The aim of this partnership is to offer UAE customers class-leading solutions in automotive aftersales service, and provide them with the peace of mind they deserve.”

 

His Excellency Saif Humaid Al Falasi, Group CEO, ENOC, said: “UAE is becoming home of millions vehicles, the demand for world-class quality products & services for the automotive parts is on the rise. With the government’s focus on international standards, especially related to safety of vehicles, Autopro has delivered high value services to all its customers over the years. Our partnership with ACDelco further enhances our commitment to working with the most reputable companies in the industry, which enables us to provide holistic services to our customers in the UAE”. 

 

ACDelco offers high-quality replacement parts for most Japanese, Korean, European and American car brands. Its portfolio of parts includes, among others, maintenance parts such as batteries, spark plugs, oil filters, air filters, wiper blades, and brakes, as well as repair parts such as alternators, radiators, chassis and heating and cooling components.

 

AutoPro provides an array of professional and value for money automotive services across a network of 34 locations in Dubai and Sharjah. Established in 2010, AutoPro has created a network of modern, friendly, conveniently located automotive facilities led by true car care professionals. 

Background Information

Emirates National Oil Company (ENOC)

Emirates National Oil Company Limited (ENOC) L.L.C. is a leading integrated global oil and gas player operating across the energy sector value chain. A wholly owned company of the Government of Dubai, ENOC was initially established in 1993.

 

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