ADNOC Distribution’s ‘Hello Summer’ Campaign Offers All Customers Free Assisted Fueling From 11am – 5pm This July

Press release
Published July 7th, 2019 - 09:52 GMT

ADNOC Distribution is aware of the misinformation published online and in some news outlets at the end of June.
ADNOC Distribution is aware of the misinformation published online and in some news outlets at the end of June.
Highlights
Between the hours of 11am to 5pm daily, ADNOC Wallet customers will enjoy the assistance of an attendant, free of charge, at sites nationwide.

ADNOC Distribution, the UAE’s leading fuel and convenience retailer has, today, launched its ‘Hello Summer’ campaign offering ADNOC Wallet customers free assisted fueling during the hottest part of the day in July and August. Between the hours of 11am to 5pm daily, ADNOC Wallet customers will enjoy the assistance of an attendant, free of charge, at sites nationwide. Customers not using ADNOC Wallet will also be able to enjoy the same free service for July and can sign-up in just two minutes to take advantage of the offer in August too. 

ADNOC Wallet is an easier and faster way for customers to securely pay for their fuel at any ADNOC Distribution service station. Customers simply top-up their ADNOC Wallet with credit and can then pay using their Emirates ID or other tokens at the pump.  Available through the ADNOC Dist. app, the ADNOC Distribution website or in the stations, it takes just two minutes to sign-up. ADNOC Wallet can be used to pay for fuel, car wash, ADNOC Lube and C-Store purchases.

For added convenience, ADNOC Wallet account holders can also nominate multiple beneficiaries who can use their account. The account holder simply nominates individual beneficiaries – say their spouse, children or driver, and register each of their Emirates ID as the payment token. Each beneficiary can then easily refuel and simply present their Emirates ID at the pump to pay for their fuel and the fee will be taken from the account holder’s Wallet account. This avoids unnecessary bank transfers or having cash on hand when family members need to refuel their car.  

ADNOC Distribution Acting CEO, Saeed Mubarak Al Rashdi, commented: “We are always looking for ways to engage our customers and exceed their expectations; whether they visit our forecourt, enjoy our enhanced retail offering or take advantage of one of our world-class payment technologies like ADNOC Wallet, we want it to be the best experience every time. Our ‘Hello Summer’ campaign makes refueling during the hottest part of the day more comfortable for our ADNOC Wallet customers in July and August.  I am also very pleased to announce the inclusion of all customers in the promotion during the month of July. This campaign allows customers to take the opportunity to sign-up with ADNOC Wallet and enjoy the benefits in August too.”

The ’Hello Summer’ campaign is available to all ADNOC Distribution customers across the UAE between 11am and 5pm during the month of July. Customers will still be able to refuel their car using Self-Serve at any time of the day, should they choose to do so. Premium Service will be available to customers from 5pm – 11am; however, Premium Rewards can still be redeemed at any time. Normal operations will resume on August 1st for non ADNOC Wallet customers. From August 1st, customers paying with ADNOC Wallet may have an attendant refuel their card for free during 11am – 5pm during August but will not be eligible for Premium Rewards during these hours. Full terms and conditions are available on the ADNOC Distribution website.  

ADNOC Distribution is aware of the misinformation published online and in some news outlets at the end of June. ADNOC Distribution urges members of the public to check its social media platforms and website for the latest and most correct information on any offers. Alternatively, customers can call the customer service center on 800 300 or its media representatives at any time.

ADNOC Distribution is the first and only fuel retail to service all seven emirates of the UAE with 379 sites open across the country. It also offers the widest choice in fuel products with Special 95, Super 98 and the economical E-Plus 91 only available at ADNOC Distribution.

Background Information

Abu Dhabi National Oil Company

Abu Dhabi National Oil Company (ADNOC) was established in 1971, to operate in all areas of the oil and gas industry and since then has steadily broadened its activity establishing companies and subsidiaries and creating an integrated oil and gas industry in Abu Dhabi. Today, the company manages and oversees oil production of more than 2.7 million barrels a day which ranks it among the top ten oil and gas companies in the world.

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