Azizi Developments accelerates its digital transformation with the implementation of new IT

Press release

Published June 13th, 2024 - 06:36 GMT

Azizi Developments

Highlights

As a result, the developer has seen a 75% increase in after-sales satisfaction

Dubai, UAE, 13 June 2024: Azizi Developments, a leading private developer in the UAE, is advancing rapidly in its digital transformation journey, further integrating multiple high-quality IT Service Management (ITSM) processes and implementing a wide range of additional cutting-edge tools.

Azizi Developments has transitioned to a hybrid infrastructure model, utilizing services from both Microsoft Azure and Amazon. Furthermore, the developer has brought in PeopleStrong as the new HR platform, which has supported rapid growth by enhancing communication, employee development, and career progression.

To further improve user satisfaction, Azizi is introducing Avaya Aura, which will augment customer care services with AI features. Additionally, the firm is considering innovative security services from Dell SecureWorks, incorporating threat intelligence for the protection of all client information. To bolster organizational resilience, there is also an exploration of disaster recovery data center services.

In his comments, Mr. Farhad Azizi, CEO of Azizi Developments, said: “Azizi Developments is undeniably a technology-driven enterprise. To remain truly stakeholder-centric, we must consistently adopt and pioneer the latest digital tools. Our continuous transformation and integration of next-gen technologies enable us to serve our clients better and make strides in our pursuit of excellence as a developer. As part of this commitment, we have transitioned to a hybrid infrastructure model, implemented advanced HR solutions, enhanced customer care with AI, and prioritized state-of-the-art security measures to ensure the highest standards of operational efficiency and client satisfaction.”

Azizi Developments’ Sales Gallery can be visited on the 13th floor of the Conrad Hotel on Sheikh Zayed Road.

Background Information

Azizi Developments

Although the foundation stones of the present-day Azizi Group were laid in 1989, it was in 2007 when the towering presence of Azizi Developments first began to take shape. Mirwais Azizi was driven to design homes and communities inspired by modern urban living. But at the heart, it was about giving back to a city that had offered him and his family a place of peace and security. He set a vision for the future without losing sight of the past, ensuring he stays within client budgets, but goes beyond the norm to create the best possible living experience for people. Today, Azizi Developments reflects the aspirations of a wide spectrum of lifestyle seekers. This means a permanent dedication to understanding and meeting clients' aspirations, developing distinctive homes that set the standard in contemporary building design and offering an unparalleled level of customer service. It's about unlocking a new lifestyle for the curious and ambitious, setting the ideal platform to live, work and play – and building communities that bring people closer.