DHL signs deal with Royal Jordanian Airlines for exclusive ground handling services in Alia International Airport

Press release

Published September 12th, 2011 - 07:32 GMT

Al Bawaba

DHL Express, the world’s leading cross-border express services provider, has signed an exclusive agreement with Royal Jordanian Airport Services by which DHL Express Jordan become the only company in the country to have a license to collect goods from airplanes at Amman’s Queen Alia International Airport through Royal Jordanian directly & without any third party handling services.

The announcement was made following a special signing ceremony at the airport, which was undertaken by DHL Jordan Country Manager Turgay Sarikaya, and Mr. Mohammad Hashem Murtada, Vice President of Airport services, on behalf of Royal Jordanian.

The contract covers the import and export of materials from the DHL Jordan Gateway, enabling DHL Express Jordan to offer enhanced transit time performance as part of its continued innovation, service excellence and commitment to providing customers with superior logistics solutions.

“This forming of our new partnership with Royal Jordanian Airlines marks a significant milestone for DHL Express Jordan as it enables us to further enhance our competitive position and abilities to provide the highest level of service to customers in Jordan,” said DHL Jordan Country Manager, Turgay Sarikaya.

“Since first establishing services in Jordan 30 years ago, DHL has continuously strived to invest in the region to keep pace with increased demand from customers. The gateway, which was the first airside facility of its kind in Jordan, has been offering DHL customers a 24/7 customs clearance service since it launched in 2007 and now, with this agreement, is further facilitating our goal to provide customers with superior logistics solutions.”

Mr. Murtada at Royal Jordanian added: “This is an important step forward for the country’s logistics industry and Royal Jordanian is delighted to have been able to help make it a reality. As the first company to be granted permission for direct access to airside, DHL Express Jordan has again shown itself to be the driving force behind logistics innovation and advancement in Jordan.

DHL has been a pioneer in the Middle East logistics industry over the last 30 years through its innovation, service excellence and commitment to providing customers with superior logistics solutions.

Background Information

DHL

DHL is the global market leader in the logistics industry and "The Logistics Company for the World". DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers.

A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education.

DHL is part of Deutsche Post DHL. The Group generated revenue of more than 46 billion euros in 2009.

Company Profile

Royal Jordanian Airlines

Royal Jordanian's role as Jordan's national carrier and has been established since 1963. Today, under the invaluable guidance and directives of His Majesty King Abdullah II, the airline carries out its mission, while continuously modernizing and upgrading its services, renewing its fleet and expanding its route network and operations.

Royal Jordanian operates flights from Queen Alia International Airport in Amman, Jordan. Its fleet covers a network of 60 destinations on four continents.