Emirates Group Security becomes Middle East’s first aviation security organisation to be awarded the Dubai Quality Award

Emirates Group Security (EGS) has been awarded the Dubai Quality Award (DQA) at the 22nd Annual Business Excellence Awards held today. The award is organised by the Dubai’s Department of Economic Development (DED) and recognises organisations in the UAE. The awards is under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

 “We continuously strive to achieve business excellence within our organisation for both our customers and our employees. We are proud to be awarded the esteemed Dubai Quality Award today. It serves as a testament to the team’s hard work, but also a reminder to continuously improve in our pursuit of excellence and innovation,” said Dr. Abdulla Al Hashimi, Divisional Senior Vice President, Emirates Group Security.

The Dubai Quality Award recognises EGS’ pursuit of excellence and is the second progressive achievement having received the Dubai Quality Award Appreciation (DQAP) in 2012.  Following successful implementation of DQA Criteria model on the day-to-day operation, EGS received the honour today. The model is based on the Excellence framework by European Foundation for Quality Management (EFQM) which encourages learning, creativity and innovation to improve organisation results. The Department of Economic Development (DED) evaluated and scored the organisation using the RADAR Assessment as the management tool.

This year’s Dubai Quality Award adds to the organisation’s impressive list of accolades. Since the formation of the Quality Assurance unit in 2004, EGS has consistently surpassed industry standards becoming the first aviation security organisation in the Middle East to be certified to TAPA & IS0 9001 and in 2011, Emirates Group Security became the first aviation security organisation in the world to be certified to ISO 28000:2001.