ESKANDIA Solutions successfully automates Emirates Group medical insurance operations

The Emirates Group comprised of Emirates airline and dnata, which has multiple business interests in the aviation, travel, tourism and leisure industries (Emirates Group), chose ESKADENIA Software Medical Insurance System to run the medical operations of more than 104,000 employees with their dependants. 

The Emirates Group  chose ESKADENIA’s Medical System due to its powerful claims audit tools and efficient network management that gives full details on the medical providers (Doctors, Pharmacies, Laboratories, and Hospitals) used by the Group. 

ESKADENIA’s Medical Insurance System was customized to handle its employees’ medical claims in the most efficient and comprehensive manner. The Emirates employees can access their medical profile online and monitor their benefits, limits and utilization. In addition, they can submit claims directly from the web, request for medical approvals, and appeal for rejected claims. 

It is worth to mention that ESKADENIA Medical Insurance system works for both individuals and groups, also it complies with governmental regulations, which makes it an easy to- use tool for the recording and manipulation of insurance policy production, medical networks, claims, policy renewals, and reinsurance operations. 

“The Emirates Group is one of the most successful and quality oriented enterprises in the Middle East and has best practices and applies the most advanced Software solutions The Health Insurance Project has been a great success for both companies due to the professional attitude of both working teams during the customization and deployment phases of the project.” said Nael Salah, Managing Director at ESKADENIA Software.