EXUS has successfully delivered the new Collections management system to Bank Al Etihad

Press release
Published April 3rd, 2016 - 07:34 GMT
Bank al Etihad
Bank al Etihad

Bank al Etihad, one of the fastest growing Banks in Jordan, recently implemented EXUS Collections and EXUS Collections Analytics software systems by EXUS, the leading debt collections software vendor. The bank is now able to streamline debt management operations across its entire network, meet its regulatory requirements and reduce operational costs.

EXUS deployed the system in a record time of 3 months. Integrated with Bank al Etihad’s core banking system, EXUS Collections provides end-users with a complete, 360-degrees view of all involved parties in the debt management process.

Using EXUS Collections’ visual graphic tools Bank al Etihad can now effectively segment its portfolio based on risk related parameters. At the same time, using the system’s advanced operational management mechanism the bank can rapidly incorporate changes to customer treatment strategies.

Using EXUS Collections Analytics Bank al Etihad will gain greater visibility in the evolution of its portfolio. Additionally, the bank will be able to motivate, monitor and measure all involved resources.

Mrs. Nadia Alsaeed, General Manager of Bank al Etihad commented: “Exhibiting a high level of professionalism, the EXUS team demonstrated an understanding of our requirements, delivering a system that fully addresses our needs in record time. Now that the system is fully operational, we are satisfied with our decision to acquire EFS, which we are confident will streamline our credit risk management process, increase our efficiency and allow us to remain the trustworthy destination and the bright choice for our stakeholders.

Mr. George Konstantinidis, CEO of EXUS added: “We are very happy that Bank al Etihad, one of the fastest growing Banks in Jordan, selected EXUS Financial Suite to manage their NPLs. This is the 3rd installation of EFS in the country, a strong statement for the company’s ability to support Jordan’s financial institutions in strengthening their credit risk management capabilities”.

About Bank al Etihad

Bank al Etihad, previously known as Union Bank, is a Jordan-based financial and banking services institution, established in 1978 as a public shareholding company. Bank al Etihad today is one of the fast growing banks in Jordan, with total deposits in excess of JD 1.6 billion and a market share of around 5.4%. Bank al Etihad operates a growing network of 38 branches, in addition to 60 ATMs and a central exchange unit. The Bank is also a board member and a strategic partner of the National Bank in Palestine. It also fully owns a brokerage firm “Etihad Brokerage,” which was established in 2006 and a Leasing Company “Etihad Leasing Company,” which was established in 2015.


Background Information

Bank al Etihad

Bank al Etihad was founded in 1978 as a public shareholding company, and has been moving steadily towards boosting its financial status and profitability.

The Bank continues to implement its calculated strategy of client base expansion, risk diversification through widening its range of services and targeting groups from both the retail and corporate sectors.

The Bank attracts a qualified team of young Jordanian professionals and combines a team of experts working relentlessly to further enhance the Bank’s overall achievements, striving for more progress and prosperity to achieve the Bank’s ambitious objectives for the coming years.

PR Contact

Contact Name
Maha Al Rawashdeh
Contact email

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