FAB Launches AI Analytics Portal for Merchants in Partnership With Al-Futtaim

Press release
Published November 7th, 2018 - 10:21 GMT
FAB’s merchant portal also gives clients the ability to measure and compare the performance of brands, products, stores and any other areas they might like to focus on for insights.
FAB’s merchant portal also gives clients the ability to measure and compare the performance of brands, products, stores and any other areas they might like to focus on for insights.

First Abu Dhabi Bank (FAB), the UAE’s largest bank and one of the world’s largest and safest financial institutions, has launched a new portal powered by Artificial Intelligence (AI) and Machine Learning tools to deliver advanced analytics to merchants. FAB piloted the solution with Al-Futtaim, one of the most diversified privately held regional businesses, and will be rolling out to all key merchants soon.

The key value proposition and differentiator of FAB’s merchant portal is its ability to use AI tools to provide spend momentum and revenue forecasting, customer segmentation and analysis, launch campaigns based on key insights and to measure the effectiveness of these campaigns. The tools also provide insights into potential loss analysis and customer loyalty analysis. These features are in addition to an interactive, configurable performance dashboard that empowers the clients to slice and dice the data from consolidated level to a transactional level.

The findings from Al-Futtaim’s pilot programme have shown promising results; empowering businesses with insights that have helped to ensure that their customers are provided with the best possible services and customer experience.

FAB’s merchant portal also gives clients the ability to measure and compare the performance of brands, products, stores and any other areas they might like to focus on for insights. The portal also compares the performance of their brand with others, industry trends and overall market performance. Furthermore, in the future, merchants will be able to access the data through the portal and will also have an option of API integration into their existing systems for data access.

Hana Al Rostamani, Group Head of the Personal Banking at FAB, said: “FAB is committed to bringing innovative solutions to its customers to enable them to grow stronger. To allow for the effective ideation of these solutions, we require relevant and actionable insight from the customer data we collect- powerful insights can inspire new initiatives that help grow client revenues, increase market share or improve cost efficiencies. Data is the future and businesses that can extract and analyse pertinent points will be the ones who will ultimately succeed.”

Ramana Kumar, Head of Payments at FAB, said: “The strength of our payment platforms in tandem with strong banking solutions gives FAB a unique opportunity to collect the data points which are much more than transactional information. Providing these data points as a feed to the right AI and Machine Learning tools have resulted in insights that decisively put FAB merchants in an advantageous position in a competitive and challenging market space. The merchant portal clearly differentiates us from the competition and we look forward to providing access to all our merchants.”

FAB is continually investing in innovative solutions for clients to deliver value. Solutions like the merchant portalunderscore FAB’s commitment to provide data-driven analytics and insights to provide added value to merchants. The portal will enable merchants to convert data-driven insights to campaigns and revenue-generating initiatives with a focused approach and in real-time.

Background Information

First Abu Dhabi Bank

FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.

Headquartered in Abu Dhabi in Khalifa Business Park, the bank’s international network spans over 19 countries across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience, and will support the growth ambitions of its stakeholders across countries in which the bank operates. 

To empower its customers and clients to Grow Stronger, FAB is initiating a powerful movement, which goes beyond banking. The Grow Stronger movement represents the bank’s promise to support its stakeholders’ goals and growth ambitions, providing ideas, tools and expertise to help them become stronger, today and in the future. 

Contact Information

Al Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim Training Centre offers a wide variety of programmes and courses in management, personal development, sales and marketing, customer service and information technology in addition to technical, language and communications skills delivered through Centres of Excellence (CoE's). The management team also facilitates change management, career development and performance management in collaboration with Al-Futtaim's Human Resources department and Business Leadership.

Contact Information

Al Futtaim Group
PO Box 152
Dubai, United Arab Emirates
Fax number
+971 (0) 4 227 0994

توقيف 41 شخصا في مظاهرات الجزائر

Published February 23rd, 2019 - 09:07 GMT
توقيف 41 شخصا في مظاهرات الجزائر
توقيف 41 شخصا في مظاهرات الجزائر

أعلنت المديرية العامة للأمن الوطني (الشرطة) الجزائرية، مساء الجمعة، توقيف 41 شخصا في مظاهرات شهدتها عدة مدن ضد ترشح الرئيس عبد العزيز بوتفليقة لولاية خامسة في انتخابات 18 أبريل/ نيسان القادم.

وأكدت إدارة الشرطة في بيان اطلعت عليه وكالة الاناضول أن عمليات التوقيف كانت بسبب “الإخلال بالنظام العام والاعتداء على القوة العامة وتحطيم الممتلكات” دون تقديم تفاصيل أكثر حول أماكن توقيف هؤلاء المتظاهرين.

والجمعة، استجاب آلاف المواطنين بعدة محافظات جزائرية، إلى دعوات للتظاهر تم تداولها عبر شبكات التواصل، ضد ترشح بوتفليقة (81 عاما) لولاية خامسة في انتخابات الرئاسة المقررة في 18 أبريل/ نيسان القادم.

واتسمت هذه المظاهرات بالسلمية في أغلب مناطق البلاد باستثناء حدوث مواجهات بين قوات مكافحة الشغب ومتظاهرين بوسط العاصمة خلال محاولتهم السير نحو القصر الرئاسي .

ووفق شهود عيان لجأت قوات الأمن إلى الغاز المسيل للدموع وتوقيف عدة أشخاص بعد تحذيرات للمتظاهرين وتعرضها للرشق بمقذوفات وحجارة قبل أن يتراجع المحتجون ويغادروا المكان.

وصبيحة اليوم نشر ناشطون معلومات عبر شبكات التواصل الاجتماعي حول توقيف عدد من زملائهم قبل بداية المظاهرات بالعاصمة.

وعلقت الرابطة الجزائرية للدفاع عن حقوق الإنسان (مستقلة) على بيان الشرطة بالمطالبة ب”الإفراج الفوري عن الموقوفين وان يتم احترام حق التظاهر سلميا” كما نشرت على صفحتها بموقع “فيسبوك”.


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