Interactive Intelligence named among world's top 500 software and service providers

Software Magazine has ranked global provider of unified IP business communications solutions, Interactive Intelligence Group, among the world's 500 largest software and service providers. 

Interactive Intelligence was ranked 219^th this year based on its 2010 total corporate revenues of $166.3 million, which was an increase of 27 percent over 2009. 

"This year's Software 500 marks our 11^th consecutive year on the list," said Shaheen Haque, territory manager, Middle East & Turkey at Interactive Intelligence. "We attribute this steady growth, even amidst market decline, to our customer-focused strategy. This focus has led to increasing investments in our cloud-based offering, expansion in key geographies such as Germany and Australia, and major software improvements to more cost-effectively meet the communications needs of the largest global enterprises." 

Interactive Intelligence develops premise and cloud-based unified communications software for contact center automation, enterprise IP telephony, and business process automation. The company released its open, single-platform, all-in-one software in 1997 to eliminate the cost and complexity introduced by multi-point vendors. 

"The Software 500 helps CIOs, senior IT managers, and IT staff to research and create their short list of business partners," said Software Magazine's editorial director, John P. Desmond. "It's a quick reference for vendor viability. As a vendor on this list for 11 years running, Interactive Intelligence has shown that it can consistently execute on its vision for developing innovative communications software that meets real-world customer needs." 

The Software 500 is a revenue-based ranking of the world's largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers, and business managers involved in software and services purchasing. 

The ranking is based on total worldwide software and services revenue for 2010. This includes revenues from software licenses, maintenance and support, training and software-related services, and consulting. Suppliers are not ranked on their total corporate revenue, since many have other lines of business, such as hardware.