KIB launches instant digital credit card issuance via its Mobile app

Kuwait International Bank (KIB) announced the launch of an instant digital credit card issuance service through its KIB Mobile app. This step reinforces the Bank’s commitment to innovative digital banking solutions that prioritize speed, convenience, and an enhanced customer experience. 

The new service enables customers to instantly issue a credit card in a few simple steps using their account balance as cash collateral, offering a seamless banking experience without the need to visit a branch. It also supports the Bank’s efforts to strengthen its digital infrastructure and encourage customers to rely on electronic channels to complete their daily transactions efficiently and conveniently.

Commenting on the new service, Nawaf Al-Khrayef, Deputy General Manager of Retail Banking, said, “At KIB, we are committed to continuously developing innovative digital banking solutions that simplify the customer experience and meet evolving needs. The launch of instant digital credit card issuance through the KIB Mobile app is part of our strategy to reduce the need for branch visits and expand the use of digital channels by offering fast, secure, and user-friendly services that give customers greater flexibility in managing their finances with ease.”

He added: “We remain focused on delivering a seamless and differentiated banking experience through our digital platforms. This service improves efficiency and saves customers time and effort, aligning with their expectations and keeping pace with rapid developments in the banking sector.”

KIB also offers a dedicated service for “Black” segment customers, enabling them to connect directly with the bank through the app. Their relationship manager’s details are available within the app, allowing for quick access to support, prompt responses to inquiries, and efficient handling of their various banking needs daily.

It is worth noting that KIB continues to strengthen its digital ecosystem by launching innovative banking solutions that offer customers greater convenience and flexibility, reflecting its commitment to delivering an advanced banking experience that aligns with their lifestyle, in line with its main slogan, “Bank for Life.”