NBO’s Rawabit Program Builds Strong Connections to Better Serve Its Customers

National Bank of Oman (NBO) recently completed its Rawabit Program, a thorough series of interactive workshops focusing on reinforcing the bank’s values to deliver superior services. In total, 241 NBO employees including the executive management team, took part in 14 workshops as NBO continues to shape the future of banking in Oman. The Rawabit Program focuses on how NBO employees interact with the bank’s values and shape the workplace culture by promoting teamwork and collaboration, embracing change and engaging effectively.  The program also aims to promote professional conduct in the workplace, integrate the Bank's values into day-to-day operations, and create linkages between employees from different regions.

Sherifa Al Maskari, Head of Brand at NBO, said, “We are always pushing the boundaries of what is possible and by sharing new initiatives with employees in all departments we are able to ensure staff live NBO’s values of authenticity, connection, simplicity and pioneering every day and help customers maximize their potential. By taking this step we are passing the benefits to customers by highlighting the opportunities available to them when we work together as one.”

NBO strives to connect, build and grow with its customers, and for 50 years the bank has built strong bonds with customers by delivering more intuitive and seamless banking . Enhancing the capabilities and effective deployment of NBO’s people through empowering career development programs have been identified as key to achieving and delivering the bank’s strategic and business objectives. The bank will continue to equip its employees with the skills required to better serve its customers. 

For more information about NBO’s range of products, please visit www.nbo.om, contact the Call Centre on 24770000 or visit any of the 60 branches located across Oman.