NBO Launches Multi-Purpose Kiosk To Meet Customer’s Most Urgent Banking Needs
As a pioneer of digital financial services, National Bank of Oman (NBO) has launched its multi-purpose banking kiosk. A first in the Sultanate, the kiosk serves customers 24/7, enabling them to complete a number of tasks including opening an account, making payments, updating their profile, and instantly printing out debit and Badeel prepaid cards in less than 3 minutes. Moreover, it is integrated with the Royal Oman Police’s (ROP) system, so customers can view and pay traffic fines, manage documents and access a number of other key e-services. Located at Head office Azaibah, the secure, convenient and user-friendly kiosk is part of NBO’s aim to deliver modern, innovative services that cater to its customers evolving needs.
Tariq Atiq, Chief Retail and Digital Banking Officer at NBO, said, “During the last few years, there has been a growing emphasis on digital transformation across the banking sector as we seek to find new ways to improve the customer journey. Our advanced and interactive multi-function kiosk enables customers to interact directly with the bank and utilize our services 24/7, without having to visit a branch. We look forward to introducing kiosks at more locations, as we continue to find innovative solutions for today’s market needs, while supporting Oman’s 2040 Vision for a technologically advanced and digitalised society.”
A bank of firsts since inception, NBO invests heavily in innovative and customer-centric digital services like the constantly-enhanced mobile app, the pay+ mobile wallet, and its prepaid card Badeel, which, for the first time in the Sultanate, is available to both NBO and non-NBO customers. Meanwhile, it continues to build on its portfolio of user-friendly solutions and make the banking experience seamless, inclusive, and altogether more enjoyable.
National Bank of Oman
Founded in 1973, National Bank of Oman was the country’s first local bank, forging a rich history with Oman’s local businesses and its economy at large. Today, it is one of the largest banks in Oman, with a paid up capital of OMR (Omani Rials) 110.8 million (US$ 288 million) and a regulatory capital of OMR 377.8 million (US$ 981 million)*.