Ooredoo Kuwait offers customers a distinctive experience through premium numbers and exclusive plans

In a strategic move reflecting its continued drive to reinforce leadership in the local telecommunications sector and respond to evolving customer expectations, Ooredoo Kuwait, the leading provider of telecom and technology services, has announced the launch of a range of high-value plans combining generous data allowances, unlimited calls, and enhanced entertainment benefits.

The company has also introduced the concept of “premium numbers,” underscoring its ambition to elevate the customer experience to a more personalised and distinctive level. The initiative allows subscribers to acquire phone numbers that reflect their identity and individuality.

These offerings come at a time when Kuwait’s telecom market is witnessing rapid shifts in digital consumption patterns, alongside rising customer expectations. Users are no longer seeking conventional connectivity alone, but rather an integrated experience that aligns with their lifestyles while offering a stronger sense of exclusivity and personal relevance.

In line with this, Ooredoo Kuwait affirms that it approaches its customer base with a deep understanding of the diversity of Kuwaiti society and the varying needs and preferences across its segments. The company noted that many customers place particular importance on personal details, including their mobile numbers. Accordingly, the new offering includes premium number options designed to reinforce individuality, alongside carefully tailored plans suited to everyday usage patterns.

The company added that this approach reflects its broader vision that differentiation is no longer defined solely by service quality, but extends to the entire customer journey; from the selected plan to the mobile number itself; in line with a market known for valuing uniqueness and personal expression.

Tiered plans to suit different usage needs

The new postpaid plans offer multiple options, starting from KWD 15 per month. This package includes unlimited calls within the Ooredoo network, 500 local minutes, and 50GB of data on the advanced 5G Advanced network, in addition to unlimited access to YouTube and social media applications, making it suitable for a wide range of users seeking strong value at a competitive price.

The KWD 20 plan offers higher capacity and flexibility, featuring unlimited local calls, 100GB of 5G Advanced data, and continued unlimited access to social media and entertainment platforms, catering to users with higher data consumption in both professional and personal use.

At the top tier, the KWD 35 plan provides a comprehensive solution combining connectivity, entertainment, and roaming benefits. It includes unlimited local calls, up to 500GB of 5G Advanced data, 5GB of international roaming, unlimited access to YouTube and social media platforms, as well as complimentary subscriptions to two entertainment streaming services, positioning it as a fully integrated plan for more demanding users.

A digital experience reflecting the Kuwaiti market

Ooredoo Kuwait stated that the launch of these plans goes beyond price competition, forming part of a broader strategy to reshape the digital customer experience by integrating connectivity, entertainment, and value-added services into a unified ecosystem.

The company noted that the Kuwaiti market has distinct characteristics, with customers placing strong importance on personal digital identity. This has been reflected in the introduction of the “special numbers” concept within the new plans, adding an element that enhances privacy and distinction while delivering value beyond traditional telecom services.

In this context, Mohammed Al-Jumah, Senior Manager Zone at Ooredoo Kuwait, said:
"This initiative reflects Ooredoo Kuwait’s ongoing commitment to delivering innovative digital experiences that meet customer expectations and keep pace with the rapid transformation of the telecommunications sector. Through our new plans and the special numbers concept, we are offering a higher level of personalization and privacy, reinforcing digital exclusivity in the Kuwaiti market and delivering meaningful value to the everyday customer experience."

He added that the company aims to empower customers to choose what best suits their lifestyle, whether in terms of data usage, service preferences, or even their mobile number, reflecting the transformation of telecommunications from a utility service into a fully personalized digital experience.

Strengthening a competitive position

The announcement comes amid intensifying competition within Kuwait’s telecom sector, as operators seek to deliver more comprehensive and flexible offerings to meet shifting customer demands.

Ooredoo Kuwait said the new plans are an extension of its strategy to “upgrade the world of its customers” by delivering innovative digital solutions aligned with market developments and the needs of diverse segments.

This new range of plans reflects Ooredoo Kuwait’s ongoing commitment to delivering customer-centric solutions that enhance everyday digital experiences. By combining high-speed connectivity with entertainment and roaming benefits, Ooredoo ensures that customers stay connected wherever they are; locally and globally.

The company concluded by reaffirming its position as one of Kuwait’s leading telecom providers, driven by innovation, customer insight, and a commitment to delivering a seamless digital experience that enhances everyday life.

Customers can subscribe to these plans through Ooredoo Kuwait’s branches, website, or mobile app.