Thuraya Satellite Telecommunications Company has selected Vertscape’s Customer Relationship Management (CRM) solution through the XeRM eBusiness suite to enhance interactions with service providers and customers.
Vertscape’s CRM eBusiness solution deployed for Thuraya enables the sales, marketing, customer and management teams to interface with each other and all their service providers through a comprehensive and secure web interface accessible via the Internet or any mobile device.
The system allows authorized Thuraya personnel to create customer accounts, customize information views and offer details to individual service providers, thus enabling them to map the system to the unique business relationship with each of its service providers who may have different business arrangements with Thuraya based on country regulations and offerings. — (menareport.com)
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