ALBAWABA – The United Arab Emirates saved approximately $4 billion through the digital transformation of its public sector. The rapid development of digital technologies and artificial intelligence (AI), combined with rising citizen expectations, made this transformation a major necessity for the country.
UAE and the digital transformation of public sector
Maryam bint Ahmed Al Hammadi, Minister of State and Secretary General of the UAE Cabinet, stated that the country managed successfully to save about $4 billion with digital transformation of public sector.
According to Al Hammadi, this move was a necessity driven by the rapid development and ongoing growth of digital technologies and artificial intelligence (AI), alongside the expectations of UAE citizens.
The UAE government has successfully digitized about 99% of its public services. (Shutterstock)
“The rapid pace of the advanced technologies, the rise of AI, and the rise of the citizen expectations made modernization not a luxury, but a necessity. For governments to be relevant, competitive, and effective, we embarked on the modernization journey very early – two decades ago,” Al Hammadi stated.
Additionally, the UAE government has successfully digitized about 99% of its public services. The country now ensures that 100% of its citizens have a unified digital ID, granting access to most personal government services as well as some private services.
