Burgan Bank selects HP ProCurve for better business outcomes

Published March 17th, 2010 - 09:12 GMT

Burgan Bank today announced that it has partnered with HP ProCurve to further enhance its IT infrastructure and support its business expansion plans for 2010
Established in 1977, Burgan Bank, a subsidiary of KIPCO (Kuwait Projects Company), is the youngest and most dynamic regional commercial bank in the State of Kuwait. The Bank has acquired a leading role in the retail, corporate and investment banking sector through innovative product offerings and technologically advanced delivery channels.
As a fast growing financial institution, Burgan Bank wanted to enhance its network infrastructure to support a higher and increasing number of users. The bank wanted to reduce its downtime, network restrictions and server connection capabilities and provide employees and customers more enhanced facilities and access to services on a 24/7 basis.
“Providing our customers with exceptional service standards is fundamental to our success. We understand that our customer needs are evolving and we continuously need to address this. As we have grown dramatically and continue to expand into the region, we had to re-assess the capabilities of our older systems and network. After conducting a thorough study and testing different solutions provided by the vendors, we chose to standardise on ProCurve Networking technology from HP”, said Ivan Jensen, Chief Information Technology Officer, Burgan Bank. “One of the key benefits of partnering with HP was its IEEE standards, round-the-clock customer support, an open standard platform which offers us the flexibility to work with other technology and the smooth, seamless migration process which ensured that no data or time was lost during the change.
The implementation which went live in December 2009 was carried out by Al Alamia technology group and was completed in less than 2 months. An extensive portfolio of HP networking solutions, namely, HP ProCurve Switch 4200 series, HP ProCurve Switch 5400 series, HP ProCurve Switch 8200 series and ProCurve High- performance LAN networking solutions were implemented.
The new implementation has addressed the Bank’s key challenge areas with distinct progress in business performance, productivity and resource utilization. This five-year technology infrastructure upgradation is in line with Burgan Bank’s growth objectives for 2010.

Currently with over 20 branches spread across Kuwait, Burgan Bank aims to expand the number further and introduce new customer focused products and services by end of this year.  HP Procurve will support the technology implementation across these new branches as and when it is launched.
Commenting on this partnership, Alaa Al Shimy, General Manager, HP ProCurve, Middle East, said “We see our partnership with Burgan Bank as a long-term venture and are proud to be associated with their new business growth plans. Our relationship with Burgan Bank is more of a partnership than a customer client agreement. We engage with our partner to meet their business requirement. When Burgan Bank approached us to find an effective and efficient solution to the further enhance their customer and staff experience and address forthcoming challenges, we knew HP ProCurve had the answers. Since introducing the new solutions, there is less network maintenance and higher productivity. This means that the Bank’s IT team can now attend to other IT-related concerns without worrying about the network connections. The solutions provide a secure and reliable connection for all end-users so it is worry-free as well.”

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