Etisalat comes closer to customers with a new outlet in Mirdiff City Centre

Published March 29th, 2010 - 08:22 GMT

Etisalat comes closer to customers with a new outlet in Mirdiff City Centre
Opens 38th retail outlet in the UAE
Dubai, 29 April 2010: Expanding its reach to customers further, Etisalat has opened the doors to its 38th retail outlet at Mirdiff City Centre, its one-stop shop offering customers a broad range of landline, mobile, broadband and entertainment services.
Bringing its services and interaction channels closer to customers around the UAE, Etisalat’s new outlet at the shopping mall comes as part of its retail expansion strategy to increase its points of contact for customer ease and better accessibility.
“Etisalat has always put customer experience at the centre of its operations, and the addition of this brand new Mirdiff City Centre service outlet, with its experienced staff service, reflects the dedicated customer service that Etisalat reserves for its customers who are more discerning and tech savvy than ever before,” said Khalifa Al Shamsi, Senior Vice President of Marketing at Etisalat.”
Located on the first level of the mall from the North Entrance and spread over nearly 210 square metres, this outlet is aimed to enhance the customers’ experience with its contemporary outlook, warm environment, latest tech gadgets in the market and an experienced customer care team. Open from 10.00am to 10.00pm from Sunday to Thursday and between 10.00am until 12:00am on Friday and Saturday, the spacious outlet is designed to offer customers an improved and wholesome retail experience.
Al Shamsi added, “The customer drives our operations as we continually strive to provide both loyal and prospective new clients with the latest devices and services that explore the possibilities of the Internet, telephony and the entertainment industry. We invite people to come visit us at our new outlet in Mirdiff City Centre and experience the latest developments in mobile and Internet technology in the UAE.”
Mirdiff City Centre shoppers and visitors will be able to visit the Etisalat outlet for new fixed-line subscriptions, prepaid Wasel and postpaid mobile connections, and Internet connections. The outlets are also fully equipped to provide customers information on services such as BlackBerry, iPhone, MobileCAM, 3G USB Modems, e-vision services and many more main and value-added services.
Mirdiff’s Etisalat service outlet has been designed to offer a striking visual statement to visitors. It deploys a broad range of branding and colours to create a unique atmosphere. It will display some of the most high-tech, latest product offerings available in the region. The store also has a fully-staffed Customer Helpdesk, where customers can submit inquiries and applications, as well as purchase SIM cards and top-ups for Wasel prepaid account.

For further information and a full list of Etisalat’s retail outlets and locations, customers can visit or call 101.

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