This week Bahrain’s MTC-Vodafone hosts a key meeting of a number of the world’s leading mobile operators to analyse and formulate anti-fraud policies and plans designed to reduce the impact of fraud on the global GSM industry, which provides service to over 1.6 Billion customers around the world.
The GSM Association’s Fraud Forum meets three time annually to share experiences between GSM operators and to produce plans and policies designed to combat fraud in the telecommunications sector.
“Although difficult to precisely quantify, fraud represents a significant cost to the GSM industry and the Fraud Forum's role is to help operators tackle the problem by making relevant information available. The Forum has a wealth of expertise available, based on the experience of its members, and this week’s meeting in Bahrain provides a valuable opportunity to promote fraud awareness and encourage best practice.” explains GSM Association Fraud Forum Chair Nick Mann, from Vodafone Group.
“Since its inception, the GSM Association’s Fraud Forum has endeavored to help operators better manage fraud by identifying and analysing fraud threats. The sharing of experiences and knowledge, which is a critical part of what the Fraud Forum facilitates, is key to resolving new and innovative fraud problems that crop up as a consequence of evolving methods used by fraudsters. The meeting in Bahrain is an essential element of protecting our customers’ interests and our companies’ security.”
MTC-Vodafone (Bahrain) managers will take part in the 3-day forum alongside over 30 operators from the Association’s 210 country members.
The event hosted by MTC-Vodafone (Bahrain) is being held at the Regency Inter-continental Bahrain and is set to look at fraud prevention from a number of different angles. “Training is an essential part of our support to GSM operators, and meetings like this are an essential part of ensuring the lessons learned in our training programmes are getting through to the operators and that they are able to implement new operating policies and adapt their technology as a result,” explains Nick Mann, from Vodafone Group.
The meeting will hear from experts on fraud applicable to all GSM uses. GSM technology is not just about mobile phones, it accounts for 75 per cent of the world's digital mobile market and 74 per cent of the world's wireless market.
