Pharmacy One, the Kingdom’s leading pharmacy chain, signed an agreement with The Holding Group (THG) Jordan to enhance its internal communication skills and customer care services in all its branches.
The agreement was signed in early January by Amjad Aryan, CEO, Pharmacy One, together with Jane Woolliscroft on behalf of ASDA’A, part of THG in Jordan.
“We are honored to be signing this agreement with Pharmacy One, Jordan’s leading Pharmacy chain. Our role will feature the deployment of our expertise to renovate the company’s internal communications as to reflect its ambitious vision and innovative character in serving their loyal customers in the Jordanian market.” said Woolliscroft.
“We are keen to build and maintain strong relationships with our customers in the Jordanian community. We believe that partnering with professional experts in the communications field will heavily assist in achieving the desired outcomes effectively. Delivering real customer benefit has motivated us to choose THG to manage our internal communications and review our customer care services.” said Aryan.
“ASDA’A will be planning, preparing and implementing all internal communications and capacity building tactics for Pharmacy One. This enterprise will be supported by the integrated roles of the specialized sister companies under The Holding Group (THG) umbrella in order to provide a comprehensive and professional suite of communications’ services.” added Woolliscroft.
THG Jordan includes advertising agencies Team Y&R, Intermarkets and Objects; direct marketing specialists, Wunderman; media buying and planning arm, Mediaedge:cia; and public and media relations firms, ASDA’A and Polaris.
