Mercator, the Dubai-based IT division of the Emirates Group, has successfully installed its Chameleon solution at the Kuwaiti ground handler National Aviation Services (NAS).
Chameleon is Mercator’s recently-launched cargo ground handling and warehouse management solution. Using this solution, NAS will now be able to efficiently manage and monitor cargo consignments passing through Kuwait International Airport, and transform the way their cargo business works.
Mohammed Jalal, Chief Financial Officer of NAS, said: “Here at NAS we aim to deliver the best possible service to our customers through the most efficient communications and systems – that is our company mission.
“Chameleon embodies these values and is a perfect fit for our company’s objectives. Thanks to the Mercator team, the implementation was completed ahead of schedule and under budget, and we now have all the tools we need to ensure that our customers receive the best service at all times.”
Chameleon boosts service standards by proactively seeking out potential problems and taking the necessary measures to avoid or rectify them. It streamlines communications, sharpens decision-making, and lifts productivity and profitability to new heights. Supply chain management is dramatically improved.
Akshay Shrivastava, Mercator’s Manager Information Systems, said: “The successful completion of this project is yet another example of the unrivalled combined expertise of our Mercator staff in both IT and the aviation industry.
“NAS can now look forward to reaching new levels of quality in its cargo ground handling operations, and their customers will enjoy improved traceability of shipments, faster delivery times and fewer errors.”
Chameleon’s extensive functionality includes export cargo acceptance, export flight handling, import flight handling, import cargo delivery, warehousing, quality management and back office accounting.
Customers for Mercator’s other cargo systems include: Air New Zealand, Air Niugini, Air Pacific, British Airways, Dnata, Dubai Flower Centre, Emirates, Jet Airways, Kenya Airways, Qantas, Royal Brunei Airlines, Singapore Airlines, SriLankan, TACA, Varig and Yemenia.
