nbad appoints new head of retail banking group
National Bank of Abu Dhabi (NBAD), The Number One Bank in the UAE, has announced TODAY the appointment of Mr John Malouf as Head of its Retail Banking Group (RBG).
Mr. Malouf, an Australian national, has a Bachelor of Engineering and an MBA from University of NSW. He has a wealth of experience in banking and finance gained from high level positions held over 30 years in top international banks and companies, with a track record of leadership in growing companies to achieve sustainable profitability.
Commenting on Mr. Malouf’s appointment, Mr. Saif Al Shehhi, Senior General Manager, Domestic Banking Division, NBAD said: “The rapid growth of the banking and financial services sector in the UAE represents a challenge to the industry. We need to diversify our services, accelerate the development of products, and raise standards to meet the expectations of customers in a very competitive market”.
“Mr. Malouf has a thorough knowledge and extensive background of retail and business banking, and is well equipped to handle this challenging role” Al Shehhi concluded.
In his role as head of Retail Banking Group of NBAD, Mr. Malouf plans to utilize the significant strengths of the NBAD brand in the UAE to deliver a range of innovative products and services and to focus on staff and customer satisfaction to deliver superior service in the region.
Mr Malouf commented: “I am delighted to have the opportunity to come to Abu Dhabi and NBAD. The Emirates are one of the most exciting places in the world to be and NBAD has a special place in banking here and in the region. I look forward to joining a team which is committed to growing the Retail Banking Group at NBAD to be an even greater force in banking and one which has a great reputation for customer service and innovation”.
